Technical Warehouse Lead - Coffee Equipment Repair

Pro Coffee Gear, LLC; Manor (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Professional development

Career advancement

Autonomy

Innovative equipment

Job summary

Pro Coffee Gear is seeking a Warehouse Specialist (Technical Focus) to join our warehouse operations in Austin, TX. You will diagnose, repair, and refurbish coffee equipment, manage repair projects, and help build scalable processes as we grow.

This role combines hands-on technical work with inventory coordination, documentation, and staff training. Strong problem-solving, independence, and the ability to lift 50+ lbs are essential.

Qualifications

• 4+ years hands-on repair experience in equipment repair or related field (e.g., automotive, HVAC, industrial equipment).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret schematics, diagrams, and technical manuals.
• Proven ability to work independently and manage multiple priorities.
• High attention to detail and commitment to quality.
• Strong communication skills, with ability to explain technical concepts clearly.
• Ability to lift and handle heavy equipment (50+ lbs).

Responsibilities

• Diagnose, service, and refurbish a variety of coffee equipment, including espresso machines, grinders, and brewers.
• Troubleshoot mechanical, electrical, and fluid system issues across multiple brands and models.
• Perform final testing to ensure all equipment meets performance and quality standards before shipment.
• Manage repair and refurbishment projects from initial assessment through completion.
• Prioritize tasks and handle multiple technical jobs simultaneously with minimal supervision.
• Support both pre-sale and post-sale technical inquiries when needed.
• Create and maintain documentation for repair procedures, workflows, and quality benchmarks.
• Analyze recurring equipment issues and implement long-term solutions.
• Contribute to continuous improvement initiatives to enhance efficiency and consistency.
• Train and support technicians and warehouse staff on tools, processes, and technical best practices.
• Act as a go-to resource for complex technical questions within the team.
• Manage spare parts inventory, sourcing, and vendor relationships.
• Collaborate with operations and sales teams to provide technical insights and support.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Read schematics

Independent work

Communication skills

Heavy lifting

Coffee equipment interest

Quality orientation

Job description

Pro Coffee Gear is seeking a Warehouse Specialist (Technical Focus) to join our warehouse operations in Austin, TX. You will diagnose, repair, and refurbish coffee equipment, manage repair projects, and help build scalable processes as we grow.

This role combines hands-on technical work with inventory coordination, documentation, and staff training. Strong problem-solving, independence, and the ability to lift 50+ lbs are essential.