Technical Underwriting Assistant

USG Insurance Services, Inc.; Irvine (CA); Hybrid; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Technical Assistant to join their dynamic team. This role offers a unique opportunity to provide essential administrative and technical support to insurance professionals. As a key member of the production team, you'll engage in various tasks, including correspondence with agents, file preparation, and customer service. With a focus on detail and organization, you'll contribute to the efficiency of the company while enjoying the flexibility of remote or hybrid work options. If you're passionate about the insurance industry and eager to grow your career, this position is perfect for you!

Benefits

Company-paid benefits

Medical, Dental, Vision

401K Retirement Plan

Tuition Reimbursement

Outstanding Company Holiday Schedule

Generous Paid Time Off

Access to 24/7 virtual training

Producer Savings Bonus Plan

In-person training week

Qualifications

• 1+ year of insurance experience in brokerage or agency.
• Strong organizational skills and ability to multitask effectively.

Responsibilities

• Provide administrative support to production teams and handle correspondence.
• Prepare files, process renewals, and provide customer service.

Skills

Insurance Experience

Organizational Skills

Attention to Detail

Customer Service

Time Management

Education

High School Diploma

Bachelor's Degree (Preferred)

Tools

Windows-based Software

In-house Processing System

Job description

Thank you for visiting our Careers Page! Please review our Open Positions and apply to the position(s) that match your qualifications.

Location : Remote or hybrid, depending on your area

Compensation : Based on Experience

Offices : At USG, we empower our team members with the flexibility to opt for remote, hybrid, or fully in-office schedules. Presently, we operate nine physical branch locations across the United States:

• California: Irvine
• Florida: Tampa
• Louisiana: Covington
• Pennsylvania: Canonsburg
• Texas: Arlington and Houston

The Role Itself:

A Technical Assistant at USG plays a crucial role in providing administrative and technical support to insurance professionals. This is the first level of a production career path at USG. Your attention to detail, strong organizational skills, and ability to work in a fast-paced environment will contribute to the efficiency of USG. In this position, you will be a member of one or more Production teams and be responsible for tasks assigned by a Senior Production Assistant, Executive Production Assistant, Production Assistant, or designated Producer/Broker(s).

Responsibilities include:

• Correspondence with agents or carriers for additional information needed and handling renewal reminder letters.
• Prepping files.
• Binding in the Binding Portals and processing completely through our in-house system.
• Consistently demonstrate a professional, positive, team-oriented attitude while performing job duties.
• Invoicing and typing Brokerage Endorsements.
• Provide the technical and administrative assistance required to support the attainment of stated office-wide objectives in conjunction with service standards.
• Providing timely and accurate customer service.

What We Are Looking For:

• At least 1 year of prior insurance experience, prior experience should include either wholesale brokerage/MGA, retail insurance agency, or insurance company experience.
• Knowledge of Windows-based software applications and basic typing skills.
• Ability to handle multiple tasks and prioritize effectively.
• Knowledge of basic P&C insurance, forms, endorsements, rating methods, and terminology is preferred.

What USG has to offer:

• Company-paid benefits: Short-Term Disability, Long-Term Disability, Basic Life, AD&D, and Team member Assistance Program
• Medical, Dental, Vision, and Life
• 401K Retirement Plan
• Flexible Spending Account
• Tuition Reimbursement
• Producer Savings Bonus Plan
• A week of hands-on, in-person training to meet our corporate team
• Access to 24/7 virtual training through USG University
• Outstanding Company Holiday Schedule and Generous Paid Time Off Package
• Potential for exponential growth in the company

Join Us!

If you're excited about the wholesale industry and are ready to contribute your skills and passion to a dynamic team, USG Insurance Services is the perfect company for you. We're looking for individuals who share our entrepreneurial spirit and are eager to help us shape the future of wholesale insurance.