Technical Training Specialist

Jimmy Jazz; Springfield (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Jimmy Jazz in Springfield, MO is seeking a Corporate Trainer to design, develop, and deliver technical training for dealer technicians on DMP products, systems, and tools. You will lead engaging sessions and partner with cross-functional teams to boost knowledge and user adoption.

The role emphasizes adult learning, LMS delivery, and tailoring content for technical and non-technical audiences, supporting ongoing learning and customer success across the dealer network.

Qualifications

• Bachelor's degree in Education, Training & Development, IT, Business, or related field preferred.
• 3+ years of experience delivering technical training or corporate training.
• Ability to explain technical concepts to technical and non-technical audiences.
• Experience developing instructional materials and training documentation.
• Familiarity with LMS, virtual platforms, and e-learning tools.
• Excellent presentation, communication, and facilitation skills.
• Strong organizational skills to manage multiple initiatives.
• Experience with internal software tools or enterprise systems.
• Adapt training approaches based on audience needs.
• Customer training experience is a plus.
• Certifications in training or instructional design are a plus.

Responsibilities

• Design, develop, and deliver engaging training programs for dealer technicians on DMP products, systems, and tools.
• Facilitate instructor-led sessions, virtual workshops, webinars, and hands-on activities.
• Facilitate product demonstrations to dealers and end users as needed.
• Create and maintain training materials including presentations, guides, e-learning modules, knowledge base content, and job aids.
• Assess training effectiveness through evaluations, knowledge checks, and performance metrics.
• Partner with SMEs, product teams, and operations leaders to keep content accurate and current.
• Support new product education and continuous learning initiatives for dealers.
• Identify skill gaps and recommend training solutions to improve knowledge and efficiency.
• Provide internal training to support product adoption and user success.
• Stay current on company technologies, software updates, and best practices to improve programs.
• Manage training schedules, attendance records, and LMS documentation.
• Observe and follow DMP Data Classification standards and company policies.

Skills

Explain technical concepts

Presentation skills

Communication

Facilitation

Organizational skills

Adapt training approaches

Customer training experience

Education

Bachelor's degree in Education, Training & Development, IT, Business, or related

Tools

LMS

Virtual training platforms

E-learning tools

Job description

Jimmy Jazz in Springfield, MO is seeking a Corporate Trainer to design, develop, and deliver technical training for dealer technicians on DMP products, systems, and tools. You will lead engaging sessions and partner with cross-functional teams to boost knowledge and user adoption.

The role emphasizes adult learning, LMS delivery, and tailoring content for technical and non-technical audiences, supporting ongoing learning and customer success across the dealer network.