Technical Training Lead

ITG Brands; Cayey (PR); On-site; USD 80,000 - 110,000; Full time

Job summary

ITG Brands is seeking a Technical Training Lead to design, implement, and manage technical training programs across manufacturing and operations. You will partner with Operations, Quality, Engineering, and Leadership to identify needs and deliver effective learning solutions.

The role emphasizes developing materials, coordinating onboarding, and evaluating training impact to ensure compliance with safety and quality standards.

Qualifications

• Bachelor's Degree in Engineering, Education, Human Resources, Business Administration, Industrial Technology, or related field required.
• Master's Degree preferred.

Responsibilities

• Develop and implement technical training programs for manufacturing, production, quality, and operational personnel.
• Assess training needs and identify skill gaps across departments.
• Create, revise, and maintain training materials, SOPs, and curricula.

Skills

Bilingual EN/ES

Presentation skills

Communication

Adult learning

Training materials

Project management

MS Office

Manufacturing processes

Education

Bachelor's in Engineering

Master's degree preferred

Tools

LMS

Job description

The Technical Training Lead is responsible for developing, implementing, and managing technical training programs to ensure employees acquire the skills, knowledge, and competencies required to perform their jobs safely, efficiently, and in compliance with company standards. This role partners with Operations, Quality, Engineering, and Leadership teams to identify training needs, create learning materials, coordinate training activities, and monitor employee qualification and development programs.

Essential Duties and Responsibilities

• Develop and implement technical training programs for manufacturing, production, quality, and operational personnel.
• Assess training needs and identify skill gaps across departments.
• Create, revise, and maintain training materials, work instructions, standard operating procedures (SOPs), and training curricula.
• Facilitate classroom, virtual, and hands-on technical training sessions.
• Coordinate new hire onboarding and job-specific training programs.
• Evaluate training effectiveness through assessments, observations, and performance metrics.
• Maintain training records and ensure compliance with internal and regulatory requirements.
• Collaborate with subject matter experts to develop and improve training content.
• Support cross-training and employee development initiatives.
• Ensure training programs align with safety, quality, and operational standards.
• Monitor employee qualifications and certifications and track recertification requirements.
• Provide coaching and guidance to employees and supervisors on training-related matters.
• Support continuous improvement initiatives through workforce development and skills enhancement.
• Perform other duties as assigned.

Qualifications

Education

• Bachelor's Degree in Engineering, Education, Human Resources, Business Administration, Industrial Technology, or a related field required.
• Master's Degree preferred.

Experience

• Minimum of 5-8 years of experience in technical training, manufacturing, operations, engineering, or workforce development.
• Experience developing and delivering training programs in a manufacturing or industrial environment preferred.
• Experience with Learning Management Systems (LMS) is preferred.

Knowledge, Skills, and Abilities

• Fully bilingual in English and Spanish (written and verbal).
• Strong presentation and facilitation skills.
• Excellent communication and interpersonal skills.
• Knowledge of adult learning principles and training methodologies.
• Ability to create effective training materials and documentation.
• Strong organizational and project management skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Ability to work effectively with employees at all organizational levels.
• Strong analytical and problem-solving skills.
• Knowledge of manufacturing processes, quality systems, and safety requirements.
• Combination of office and manufacturing floor environment.
<
• Frequent interaction with employees, supervisors, managers, and subject matter experts.
• May require occasional travel for training activities.
• Training Program Development
• Leadership and Coaching
• Employee Development
• Technical Documentation
• Change Management
• Performance Management
• Cross-Functional Collaboration

This position plays a critical role in ensuring the workforce is properly trained, qualified, and prepared to support operational excellence and business growth.

This job description describes the essential functions of the position at the time the job description was created, but is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time, and such changes will not be reflected in the job description until it is updated again.

We All Belong

ITG Brands are equal employment opportunities providers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

All applicants must consent to an independent investigation of their background, references, previous employment, education, criminal history, and drug testing.