Technical Trainer – Software, Data & Interoperability

InterSystems; Boston (MA); Hybrid; USD 71,000 - 100,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Disability and life insurance

401(k) Profit Sharing Contribution

Paid Time Off and Holidays

Job summary

InterSystems is seeking Technical Trainers to deliver training on our software, database and interoperability technologies to customers worldwide, from Global 500 firms to regional hospitals. You’ll design, deliver and improve courses, and collaborate with teams to create new materials.

Senior trainers mentor newcomers, and some trainings are virtual while others are in-person. Travel to customer sites is required, primarily domestic with some international opportunities.

Qualifications

• Instructional aptitude.
• Strong technical and interpersonal customer-facing skills.
• Exceptional presentation skills, including strong verbal and written communication skills.
• Experience delivering training of software/applications is preferred (however, we are willing to train motivated technical candidates).
• Effectively communicate complex technologies and concepts (at different levels) to specific audiences.
• Proven ability to quickly learn all aspects of technical software products.
• Demonstrated ability to work collaboratively and cross-organizationally.
• Ability to travel to customer sites to deliver training. Primarily domestic travel with possible international opportunities.

Responsibilities

• Deliver technical training in person or in a virtual classroom using remote learning tools.
• Help customers, partners and internal staff excel in their roles by training them to use our corporate products.
• Develop and support the Online Learning Team as they grow our catalog of interactive online courses and resources.
• Collaborate with Customer Support, Account Management and Marketing to provide instructional solutions.

Skills

Instructional aptitude

Technical and interpersonal skills

Presentation skills

Travel capability

Learning agility

Education

BS or MS in Computer Science or STEM field

Object-oriented programming experience a plus

Job description

InterSystems is seeking Technical Trainers to deliver training on our software, database and interoperability technologies to customers worldwide, from Global 500 firms to regional hospitals. You’ll design, deliver and improve courses, and collaborate with teams to create new materials.

Senior trainers mentor newcomers, and some trainings are virtual while others are in-person. Travel to customer sites is required, primarily domestic with some international opportunities.