Technical Trainer, Data Centers

Jones Lang LaSalle Incorporated; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Technical Trainer to develop and deliver training programs for facility technicians and engineers in data center environments. You will create curricula covering electrical, HVAC, UPS, controls, and safety procedures to ensure high technical competency.

You will lead onboarding and ongoing professional development, design competency-based tracks, coordinate with equipment manufacturers, and evaluate training effectiveness through assessments and

Qualifications

• Bachelor's degree in Engineering, Technology, or related field is required.
• Minimum 7 years in data center or mission-critical facility operations.
• Experience in training development and adult learning principles.
• Excellent presentation and communication skills.
• Willingness to travel to multiple facilities for training delivery.

Responsibilities

• Develop and deliver technical training programs for technicians and engineers.
• Create training materials: presentations, hands-on exercises, SOPs, assessments.
• Lead new employee onboarding and ongoing professional development.
• Design competency-based training tracks for different skill levels.
• Coordinate with manufacturers for specialized training on critical systems.
• Evaluate training effectiveness via assessments and performance metrics.
• Maintain training records, certifications, and compliance documentation.
• Support incident response training and safety procedures.
• Collaborate with operations to identify skill gaps and solutions.

Skills

Data center ops

Curriculum design

Adult learning

Presentation skills

Travel readiness

Safety standards

LMS experience

Regulatory knowledge

Education

Bachelor's degree in Engineering/Technology

Master's degree in Engineering/Education

Tools

LMS

Training software

VR/AR training tech

Job description

**What this job involves -** What this job involves: As a Technical Trainer at JLL, you will develop and deliver comprehensive training programs for facility technicians and engineers working in data center environments. You'll create specialized curricula covering critical systems including electrical, HVAC, UPS, controls, and safety procedures to ensure all team members maintain the highest level of technical competency. This role requires deep technical expertise across multiple disciplines and the ability to translate complex data center operations into effective learning experiences that support mission-critical facility management. **Your day-to-day tasks will include -** * Develop and deliver technical training programs* Create comprehensive training materials including presentations, hands-on exercises, standard operating procedures, and assessment tools* Conduct new employee orientation programs and ongoing professional development sessions for facility technicians and engineers* Design and implement competency-based training tracks for different skill levels and technical specializations* Coordinate with equipment manufacturers to provide specialized training on critical systems and new technology implementations* Evaluate training effectiveness through assessments, skill demonstrations, and performance metrics tracking* Maintain training records, certifications, and compliance documentation for all facility personnel* Support incident response training including emergency procedures, safety protocols, and crisis management scenarios* Collaborate with operations management to identify skill gaps and develop targeted training solutions **Desired experience and technical skills -** **Requirements:** * Bachelor's degree in Engineering, Technology, or related technical field* Minimum 7 years of hands-on experience in data center or mission-critical facility operations* Strong knowledge of electrical systems, HVAC equipment, UPS systems, and building automation systems* Proven experience in training development, curriculum design, and adult learning principles* Excellent presentation and communication skills with ability to explain complex technical concepts* Experience with learning management systems (LMS) and training documentation software* Understanding of regulatory requirements, safety standards, and industry best practices* Ability to travel to multiple facility locations for training delivery* Strong organizational skills and ability to manage multiple training programs simultaneously* Preferred:* Data center operations or critical facility management experience* Professional training certifications (CTT+, CPLP, or similar)* Experience with Uptime Institute standards and data center industry certifications* Knowledge of OSHA safety regulations and electrical safety training (NFPA 70E)* Master's degree in Engineering, Education, or related field* Industry certifications in electrical, HVAC, or controls systems* Experience with virtual reality (VR) or augmented reality (AR) training technologiesThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.**Location:**On-site –Claude, TX