Technical Trainer - Critical Power

ABB Inc.; Richmond (VA); Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health plan options

Vision benefits

Company paid life insurance

Job summary

ABB seeks a Training Designer and Deliverer based in the Richmond, VA area. The role focuses on designing, developing, and delivering technical trainings for ABB and partner personnel worldwide, with a emphasis on HiPerGuard MV UPS, UPS, STS, PDU, PCS, and Battery Systems.

You will ensure high customer satisfaction through top-notch training and support cross-functional teams. Responsibilities include classroom and on-site delivery, material development, and administrative coordination.

Qualifications

• Bachelor degree in Electrical Engineering or related fields preferred.
• Minimum 5 years experience in service operations, training, engineering or testing.
• Experience in the critical power field with roles in Training, Service, R&D, or Sales is desirable.
• Further education in adult teaching is preferred.
• You enjoy facilitating adult learning and communication with a self-motivated mindset.

Responsibilities

• Preparing and delivering training courses in classroom or on-site and following up on post-training day activities.
• Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
• Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
• Facilitating in-course administration through making arrangements and answering inquiries and proposals for training courses.

Skills

Communication skills

Adult learning facilitation

Education

Bachelor degree in Electrical Engineering or related fields

Further education in adult teaching

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Global Training Manager

The work model for the role is:

Hybrid, Richmond, VA

Your role and responsibilities

In this role, you will have the opportunity to design, develop and deliver technical trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner service personnel worldwide who are confident in their product knowledge, and ability to commission, service, and maintain Critical Power systems professionally and safely. Your focus will be the HiPerGuard MV UPS, UPS, STS, PDU, PCS and Battery Systems. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.

You will be mainly accountable for:

• Preparing and delivering training courses in classroom or on-site and following up on post- training day activities.
• Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
• Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
• Facilitating in course administration through making arrangements and answering inquiries and proposals for training courses.

Qualifications for the role

• Bachelor degree in Electrical Engineering or related fields preferred
• Minimum 5 years experience in service operations, training, engineering or testing
• Experience in the critical power field with roles in Training, Service, R&D, or Sales. Hands-on experience with power protection equipment is desirable.
• Further education in adult teaching is preferred
• You enjoy facilitating adult learning and communication. You possess a self-motivated mindset and solid communication skills
• Ability to travel up to 20% (mainly domestic)
• This position must be based in or near to Richmond, VA
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees:

[excludes ABB E-mobility, Athens union, Puerto Rico]

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.