Technical Trainer - Critical Power

ABB; Richmond (VA); Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health benefits

Life insurance

401k

Paid holidays

Hybrid work model

Job summary

ABB in Richmond, VA is seeking a Training Manager to design, develop, and deliver technical trainings globally, focused on HiPerGuard MV UPS, UPS, STS, PDU, PCS and Battery Systems. You will prepare courses, develop materials, and support Field Service teams to ensure top-tier customer satisfaction.

The role requires 5+ years in training or service operations in the critical power sector, with an emphasis on adult learning and strong communication.

Qualifications

• Bachelor degree in Electrical Engineering or related fields preferred.
• Minimum 5 years experience in service operations, training, engineering or testing.
• Experience in the critical power field with roles in Training, Service, R&D, or Sales.
• Hands-on experience with power protection equipment desirable.
• Further education in adult teaching is preferred.

Responsibilities

• Preparing and delivering training courses in classroom or on-site and following up on post-training day activities.
• Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.
• Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.
• Facilitating in course administration through making arrangements and answering inquiries and proposals for training courses.

Skills

Training delivery

Adult learning

Communication

Education

Bachelor degree in Electrical Engineering or related fields

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Global Training Manager__The work model for the role is: Hybrid, Richmond, VAYour role and responsibilitiesIn this role, you will have the opportunity to design, develop and deliver technical trainings in person or remotely to participants across the globe. Each day, you will make sure to prepare highly qualified ABB and Channel Partner service personnel worldwide who are confident in their product knowledge, and ability to commission, service, and maintain Critical Power systems professionally and safely. Your focus will be the HiPerGuard MV UPS, UPS, STS, PDU, PCS and Battery Systems. You will also showcase your expertise by guaranteeing excellent customer service and securing high level of customer satisfaction through trainings.You will be mainly accountable for:Preparing and delivering training courses in classroom or on-site and following up on post- training day activities.Developing course material for classroom and on-site training in your own area of responsibility and advising on updates needed in e-learning material.Supporting Field Service team and other teams/units, when necessary, using their own expertise in technical support tasks and roles.Facilitating in course administration through making arrangements and answering inquiries and proposals for training courses.Qualifications for the roleBachelor degree in Electrical Engineering or related fields preferredMinimum 5 years experience in service operations, training, engineering or testingExperience in the critical power field with roles in Training, Service, R&D, or Sales. Hands-on experience with power protection equipment is desirable.Further education in adult teaching is preferredYou enjoy facilitating adult learning and communication. You possess a self-motivated mindset and solid communication skillsAbility to travel up to 20% (mainly domestic)This position must be based in or near to Richmond, VACandidates must already have a work authorization that would permit them to work for ABB in the US.More about usABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.What's in it for youWe want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdfAs an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner. #LI-OnsiteABB Benefit Summary for eligible US employees:[excludes ABB E-mobility, Athens union, Puerto Rico]Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more.Health, Life & DisabilityChoice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.Choice between two dental plan options: Core and Core PlusVision benefitCompany paid life insurance (2X base pay)Company paid AD&D (1X base pay)Voluntary life and AD&D – 100% employee paid up to maximumsShort Term Disability – up to 26 weeks – Company paidLong Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurancePaid Parental LeaveEmployee Assistance ProgramHealth Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoptionEmployee discount programRetirement401k Savings Plan with Company ContributionsEmployee Stock Acquisition Plan (ESAP)Time offABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.#LI-hybrid#ABBCareers#RunwithABB#RunwhatrunstheworldBuilding a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.