Technical Trainer (ConneXion Implementation)

Cloud & Things Inc; Jefferson City (MO); Hybrid; USD 125,000 - 156,000; Full time

Job summary

Cloud & Things is seeking a Technical Trainer (ConneXion Implementation) to support the State of Missouri project from Jefferson City. The role is primarily remote with approximately two weeks onsite per quarter.

Duration is up to 5 years, with W2 hourly rate of $60-75. You will deliver training across project phases, coordinate with the DMH Training Team, State Project Manager, Solution Vendor, and IV&V to support training readiness and adoption.

Qualifications

• At least two years of training experience for large enterprise implementations.
• Experience with adult learning principles and large-scale training delivery.
• Proficiency with LMS platforms and training tools (Articulate, Captivate).
• Ability to ensure materials meet Section 508 and WCAG 2.2 AA accessibility requirements.
• Ability to be 100% dedicated to the ConneXion project.
• Experience supporting training readiness coordination and reporting.

Responsibilities

• Deliver training across project phases for ConneXion implementation.
• Coordinate with project teams to support training readiness and delivery.
• Apply adult learning principles and manage training logistics.
• Utilize LMS and authoring tools to support content delivery.
• Collaborate using Teams, SharePoint, Jira, and ADO.
• Ensure accessibility compliance for all training materials.
• Support attendance tracking, content review, and reporting.
• Participate in onsite training in Jefferson City roughly two weeks per quarter.

Skills

Training delivery

Adult learning

LMS platforms

Articulate

Captivate

Microsoft Teams

SharePoint

Jira

Azure DevOps

Tools

Articulate

Captivate

Microsoft Teams

SharePoint

Jira

Azure DevOps

Job description

Back Technical Trainer (ConneXion Implementation) Other Area(s) Jefferson City , Missouri Proposal-Opportunity Oct 2, 2026

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

*This is an exempt position. Salarycommensuratewith experience*

Job Title:

Technical Trainer (ConneXion Implementation)

Location:

Jefferson City, Missouri (Remote with approximately 2 weeks onsite per quarter; Central Time Zone)

Duration:

Up to 5 years (with potential for extension)

W2 Hourly Rate:

$60-75/hour

Application Deadline:

10/07/2026

Overview:

We are seeking Trainers who will support our State of Missouri client on the ConneXion Implementation Support Services project. You will be part of a team of trainers that will deliver training across project phases and coordinate closely with the Department of Mental Health (DMH) Training Team, State Project Manager, Solution Vendor, and IV&V to support statewide training readiness and successful system adoption. The roleisprimarily remote, with projected onsite training in Jefferson City for approximately two weeks once per quarter; onsite plans may change based on client needs.

Duties:

• Deliver training across project phases for the ConneXion implementation, supporting statewide and large-scale system adoption.
• Coordinate with the DMH Training Team, State Project Manager, Solution Vendor, and IV&V to support training readiness and delivery.
• Apply adult learning principles and support training logistics for distributed learner audiences.
• Use LMS platforms and training development tools such as Articulate and Captivate to support training delivery and content activities.
• Use collaboration and project tools such as Microsoft Teams, SharePoint, Jira, and Azure DevOps (ADO) to coordinate training activities.
• Ensure training materials comply with Section 508 and WCAG 2.2 AA accessibility requirements.
• Support training readiness coordination, attendance tracking, content review, and training reporting.
• Participate in projected onsite training in Jefferson City for approximately two weeks once per quarter, subject to client plans and project needs.

Mandatory Qualifications:

• At least two (2) years of training experience for large enterprise implementations, Medicaid transformation initiatives, or multi-site system rollouts.
• Experience with adult learning principles, statewide or large-scale training delivery, and training logistics.
• Proficiency with LMS platforms, training development tools (e.g., Articulate, Captivate), and project tools such as Teams, SharePoint, Jira, and ADO.
• Ability to ensure all training materials comply with Section 508 and WCAG 2.2 AA accessibility requirements.
• Ability to be 100% dedicated to the ConneXion project.
• Experience supporting training readiness coordination, attendance tracking, content review, and reporting.

Desirable Qualifications:

• Experience aligning training activities to Agile and/or Waterfall release cycles and UAT preparation.
• Familiarity with organizational change management (OCM) frameworks such as Prosci ADKAR.
• Experience supporting government healthcare or Medicaid system implementations and statewide or multi-site rollouts.
• Prior experience working as part of a coordinated or distributed training team is desirable.

What We Offer:

• Opportunities to lead impactful transformations in the public sector infrastructure.
• Engagement with high-profile government initiatives, supporting meaningful change.
• Professional development through exposure to innovative Agile practices and leadership collaboration.
• A collaborative environment that values ownership, initiative, and continuous learning.

Ready to make a difference?

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice

Cloud and Things – Talent Management

Notice to Candidates

Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used

Our AI tools assist by:

Analyzing resumes against job requirements

Supporting our recruiters in candidate data evaluation

Ensuring consistent review standards across all applications

Important:AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Cloud and Things Data Handling:

Your information is processed securely and used exclusively for recruitment purposes

Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities

You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: [e-mail]

All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

AI processing data is retained for a maximum of 90 days, after which it is deleted

All data sent to AI tools is encrypted in transit and at rest

AI tools comply with applicable privacy laws including GDPR and CCPA

Personal data is anonymized or minimized wherever possible during AI processing

Your Participation

By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.