Technical Trainer (ConneXion Implementation)

Cloud and Things; Jefferson City (MO); Hybrid; USD 83,000 - 103,000; Full time

Job summary

Cloud and Things seeks a Technical Trainer to support the ConneXion Implementation for Missouri state services. The role is primarily remote with about two weeks onsite per quarter in Jefferson City, CTZ.

You will deliver training across project phases and collaborate with the DMH Training Team, State PM, Solution Vendor, and IV&V to ensure readiness and adoption. Qualifications include at least two years of enterprise training experience, proficiency with Articulate and Captivate, LMS

Qualifications

• Two+ years of training experience for large enterprise implementations or multi-site rollouts.
• Experience with adult learning principles and training logistics.
• Proficiency with LMS platforms and training tools (Articulate, Captivate).
• Ability to ensure accessibility requirements (Section 508 and WCAG 2.2 AA).
• 100% dedicated to the ConneXion project and readiness activities.
• Experience coordinating training readiness, attendance tracking, content review, and reporting.

Responsibilities

• Deliver training across project phases for the ConneXion implementation.
• Coordinate with DMH Training Team, State PM, Solution Vendor, and IV&V.
• Apply adult learning principles and support training logistics.
• Use LMS platforms and tools such as Articulate and Captivate.
• Utilize Teams, SharePoint, Jira, and ADO to coordinate activities.
• Ensure materials comply with Section 508 and WCAG 2.2 AA.
• Support training readiness coordination, attendance tracking, and reporting.
• Participate in onsite training in Jefferson City about two weeks per quarter.

Skills

Training delivery

Adult learning principles

Project coordination

Attendance tracking

Tools

LMS platforms

Articulate

Captivate

Microsoft Teams

SharePoint

Jira

Azure DevOps

Job description

Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.

*This is an exempt position. Salary commensurate with experience*

Job Title: Technical Trainer (ConneXion Implementation)

Location: Jefferson City, Missouri (Remote with approximately 2 weeks onsite per quarter; Central Time Zone)

Duration: Up to 5 years (with potential for extension)

W2 Hourly Rate: $60-75/hour

Application Deadline: 10/07/2026

Overview:

We are seeking Trainers who will support our State of Missouri client on the ConneXion Implementation Support Services project. You will be part of a team of trainers that will deliver training across project phases and coordinate closely with the Department of Mental Health (DMH) Training Team, State Project Manager, Solution Vendor, and IV&V to support statewide training readiness and successful system adoption. The role is primarily remote, with projected onsite training in Jefferson City for approximately two weeks once per quarter; onsite plans may change based on client needs.

Duties:

• Deliver training across project phases for the ConneXion implementation, supporting statewide and large-scale system adoption.
• Coordinate with the DMH Training Team, State Project Manager, Solution Vendor, and IV&V to support training readiness and delivery.
• Apply adult learning principles and support training logistics for distributed learner audiences.
• Use LMS platforms and training development tools such as Articulate and Captivate to support training delivery and content activities.
• Use collaboration and project tools such as Microsoft Teams, SharePoint, Jira, and Azure DevOps (ADO) to coordinate training activities.
• Ensure training materials comply with Section 508 and WCAG 2.2 AA accessibility requirements.
• Support training readiness coordination, attendance tracking, content review, and training reporting.
• Participate in projected onsite training in Jefferson City for approximately two weeks once per quarter, subject to client plans and project needs.

Mandatory Qualifications:

• At least two (2) years of training experience for large enterprise implementations, Medicaid transformation initiatives, or multi-site system rollouts.
• Experience with adult learning principles, statewide or large-scale training delivery, and training logistics.
• Proficiency with LMS platforms, training development tools (e.g., Articulate, Captivate), and project tools such as Teams, SharePoint, Jira, and ADO.
• Ability to ensure all training materials comply with Section 508 and WCAG 2.2 AA accessibility requirements.
• Ability to be 100% dedicated to the ConneXion project.
• Experience supporting training readiness coordination, attendance tracking, content review, and reporting.

Desirable Qualifications:

• Experience aligning training activities to Agile and/or Waterfall release cycles and UAT preparation.
• Familiarity with organizational change management (OCM) frameworks such as Prosci ADKAR.
• Experience supporting government healthcare or Medicaid system implementations and statewide or multi-site rollouts.
• Prior experience working as part of a coordinated or distributed training team is desirable.

What We Offer:

Opportunities to lead impactful transformations in the public sector infrastructure.

Engagement with high-profile government initiatives, supporting meaningful change.

Professional development through exposure to innovative Agile practices and leadership collaboration.

A collaborative environment that values ownership, initiative, and continuous learning.

Ready to make a difference?

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.