Technical Test Program Manager

Virtualan Software, LLC; Cleveland (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Virtualan Software, LLC in Cleveland, OH is seeking a Technical Test Program Manager with extensive QA, test automation, and insurance applications experience to lead enterprise testing initiatives and coordinate cross-functional teams.

You will develop robust testing strategies across functional, API, and performance testing, establish automation roadmaps, and ensure reliable software delivery within CI/CD environments.

Qualifications

• 10–15+ years IT experience in QA and test management.
• Hands-on understanding of insurance processes, including policy administration, claims, underwriting, and billing.
• Proven experience managing large-scale testing and automation programs across multiple teams.
• Knowledge of automation tools such as Selenium, Playwright, and Cypress.

Responsibilities

• Lead end-to-end testing programs across enterprise insurance applications.
• Develop and manage comprehensive testing strategies covering functional, integration, regression, API, end-to-end, and performance testing.
• Establish automation roadmaps, frameworks, and quality engineering best practices.
• Lead and coordinate QA teams, test leads, and automation engineers.
• Oversee test automation using Selenium, Playwright, Cypress, or comparable tools.
• Manage API testing using Postman, REST Assured, Karate, or similar technologies.
• Work with development and DevOps teams to implement automated testing within CI/CD pipelines.
• Oversee testing of insurance business functions, including policy management, claims processing, underwriting, and billing.
• Monitor test coverage, defect resolution, quality metrics, risks, and release readiness.
• Coordinate SIT, UAT, regression testing, and production validation.
• Manage project schedules, team resources, dependencies, and stakeholder expectations.
• Identify opportunities to improve testing efficiency through automation and continuous testing practices.

Skills

QA leadership

Insurance domain

Test management

Agile/Scrum

Stakeholder mgmt

Tools

Selenium

Playwright

Cypress

Postman

REST Assured

Karate

JMeter

LoadRunner

Jenkins

Azure DevOps

GitHub Actions

Job description

We are looking for a skilled Technical Test Program Manager with extensive experience in quality assurance, test automation, and insurance applications. The ideal candidate will be responsible for managing enterprise testing initiatives, leading QA and automation teams, and implementing effective testing strategies to ensure reliable, high-quality software delivery. Candidates should have a strong understanding of insurance business processes and the ability to lead complex testing programs across multiple applications and teams.

Responsibilities

• Lead end-to-end testing programs across enterprise insurance applications.
• Develop and manage comprehensive testing strategies covering functional, integration, regression, API, end-to-end, and performance testing.
• Establish automation roadmaps, frameworks, and quality engineering best practices.
• Lead and coordinate QA teams, test leads, and automation engineers.
• Oversee test automation using Selenium, Playwright, Cypress, or comparable tools.
• Manage API testing using Postman, REST Assured, Karate, or similar technologies.
• Work with development and DevOps teams to implement automated testing within CI/CD pipelines.
• Oversee testing of insurance business functions, including policy management, claims processing, underwriting, and billing.
• Monitor test coverage, defect resolution, quality metrics, risks, and release readiness.
• Coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and production validation.
• Manage project schedules, team resources, dependencies, and stakeholder expectations.
• Identify opportunities to improve testing efficiency through automation and continuous testing practices.

Qualifications

• Preferred Qualifications Experience with Guidewire, Duck Creek, Majesco, or other insurance platforms.
• Background in insurance application modernization, cloud migration, or digital transformation.
• Familiarity with performance testing tools such as JMeter or LoadRunner.
• Experience working with AWS, Microsoft Azure, or Google Cloud.
• Knowledge of AI-powered testing and continuous quality engineering.
• PMP, ISTQB, SAFe, or Scrum Master certification is an advantage.

Required Skills

• Required Skills and Experience 10–15+ years of IT experience with a strong background in quality assurance, test automation, and test management.
• Hands-on understanding of insurance processes, including policy administration, claims, underwriting, and billing.
• Demonstrated experience managing large-scale testing and automation programs across multiple teams.
• Knowledge of automation tools such as Selenium, Playwright, and Cypress.
• Strong understanding of API testing, database testing, integration testing, and test data management.
• Experience with CI/CD platforms such as Jenkins, Azure DevOps, or GitHub Actions.
• Knowledge of Agile/Scrum practices and enterprise QA standards.
• Experience using Jira, Azure DevOps, TestRail, or other test management platforms.
• Excellent leadership, communication, planning, and stakeholder management skills.

Preferred Skills

• Core Competencies Insurance Domain Knowledge | Test Program Management | QA Team Leadership | Test Automation Strategy | Quality Engineering | Selenium | Playwright | Cypress | API Testing | CI/CD Integration | Guidewire | Duck Creek | Agile/Scrum | Test Governance | Release Management