Technical Systems Infrastructure Manager

Saint Francis Hospital, Inc.; United States; On-site; USD 100,000 - 150,000; Full time

Job summary

Saint Francis Hospital, Inc. seeks a Manager, Technical Systems Infrastructure to oversee enterprise data-center technology, including Compute, Storage, Backup & Recovery, SAN fabric, and EUC platforms.

You will lead multiple engineering and admin teams to ensure reliability and security. The role requires a Bachelor’s degree, 5+ years of IT experience, VMware/Microsoft certifications preferred, and strong communication and vendor management skills to drive strategic improvements and cost

Qualifications

• Bachelor’s degree required.
• Minimum 5 years of related IT experience.
• Preferred: VMware, Microsoft, or similar certification.

Responsibilities

• Develops and implements IT infrastructure strategy aligned with organizational goals.
• Oversees data-center operations and ensures scalability, reliability, and security.
• Manages day-to-day IT operations of data-center environments.
• Ensures changes are reviewed, approved, implemented, and documented per change control procedures.
• Oversees design and implementation of technical projects including disaster recovery planning and testing.
• Evaluates technologies to improve efficiency and performance.

Skills

IT infrastructure management

Server virtualization

Storage & data protection

Network concepts

Project leadership

Vendor management

Communication skills

Education

Bachelor\'s degree

Tools

VMware

Microsoft

Job description

Job Summary

The Manager, Technical Systems Infrastructure oversees and implements enterprise-wide effectiveness and efficiency of the data center technology infrastructure including Compute, Storage, Backup & Recovery, SAN fabric, and End-User computing platforms. This role manages multiple teams of engineers and administrators within their department.

Full Time Days Schedule

Monday through Friday, 8:00 a.m. to 5:00 p.m.

Minimum Education

Bachelor’s degree required.

Licensure, Registration and/or Certification

VMware, Microsoft, or similar certification, preferred.

Work Experience

Minimum 5 years of related IT experience.

Knowledge, Skills, and Abilities

Working knowledge and proficiency with enterprise infrastructure technologies, including server platforms, virtualization and cloud infrastructure, storage area networks, enterprise storage systems, data protection and recovery solutions, end-user computing (EUC) delivery technologies, and associated hardware and software. Working knowledge of network concepts and dependencies necessary to support enterprise infrastructure solutions. Knowledge of infrastructure architecture, capacity planning, performance management, high availability, disaster recovery, lifecycle management, system monitoring, and infrastructure security principles. Knowledge of information technology change, configuration, incident, and problem management practices. Ability to evaluate emerging technologies, assess technical risk, and develop infrastructure standards and technology roadmaps. Excellent technical and non-technical oral and written communication skills. Strong analytical and problem-solving abilities with attention to detail. Ability to work independently and collaboratively in a fast-paced environment while managing multiple priorities and competing deadlines. Ability to lead complex technical initiatives, coordinate effectively across technical teams and vendors, and communicate complex technology concepts, risks, and recommendations to both technical and non-technical audiences.

Essential Functions and Responsibilities

Develops and executes a comprehensive IT infrastructure strategy aligned with the company's objectives, ensuring scalability, reliability, and security.

Assesses current infrastructure and identifies areas for improvement, growth, and cost optimization.

Manages day-to-day IT operations of the data-center infrastructure environments.

Ensure all proposed changes to IT systems are thoroughly reviewed, approved, implemented, and documented in accordance with established change control procedures.

Oversees the design, approval, and implementation of technical projects within the data-center infrastructure environment including disaster recovery planning and testing.

Evaluates and implements technologies that improve efficiency, performance, and reliability.

Ensures full compliance of enterprise standards and applicable federal/state regulations.

Supports department staff with work assignments, deliverables, and objectives.

Manages IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.

Reviews, coordinates, and establishes vendor/consultant contracts and service agreements.

Assists in development of capital and operational budget for department.

Decision Making

The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from a supervisor.

Working Relationships

Direct supervision of others.

Prepares and gives performance evaluations.

Works with internal and/or external customers via telephone or face-to-face interaction.

Works with other healthcare professionals and staff.

Works frequently with individuals at Director level and above.

Special Job Dimensions

None.

Supplemental Information

This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Technology Technical Services Administration - Yale Campus Location

Tulsa, Oklahoma 74136

EEO Protected Veterans/Disability

Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.