Technical Support Tech II: Field Diagnostics & Repair

Applied Materials; Austin (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus potential

Stock awards

Job summary

Applied Materials in Austin, TX is seeking an entry-level technician to perform standard Tier I wafer measurement, preventive maintenance, and kit management tasks in a fast-paced manufacturing environment.

You will learn diagnostic techniques, assist senior engineers, and represent the company with customers while upholding safety and quality standards. Night shift availability and a competitive benefits package are included.

Qualifications

• Experience with wafer measurement and maintenance procedures.
• Ability to learn diagnostic techniques and use documentation and test equipment.
• Strong customer service skills and professional demeanor.

Responsibilities

• Performs standard Tier I procedures including wafer measurement.
• Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.
• Disassembles, cleans and rebuilds kits as part of kit management quality.
• Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Able to diagnose and resolve basic technical problems.
• Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
• Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor.
• Complies with all safety procedures and consistently demonstrates safety as a value.
• Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Skills

Wafer measurement

Preventive maintenance

Diagnostic techniques

Customer service

Tools

Test equipment usage

Job description

Applied Materials in Austin, TX is seeking an entry-level technician to perform standard Tier I wafer measurement, preventive maintenance, and kit management tasks in a fast-paced manufacturing environment.

You will learn diagnostic techniques, assist senior engineers, and represent the company with customers while upholding safety and quality standards. Night shift availability and a competitive benefits package are included.