Customer Support Technician II - Field Diagnostics

Applied Materials, Inc.; Chandler (AZ); On-site; USD 2,755,000 - 3,788,000; Full time

Job summary

Applied Materials in Chandler, AZ, is seeking a role that supports wafer measurement and routine maintenance in a fast-paced environment. The position emphasizes learning and applying diagnostic techniques alongside senior engineers to resolve basic issues and maintain quality.

The job requires physical activity and strict adherence to safety and IP guidelines, with benefits and growth opportunities within a leading materials science company.

Qualifications

• Education: Associate's Degree preferred.

Responsibilities

• Performs standard Tier I procedures including wafer measurement.
• Performs preventative maintenance and wet cleans independently.
• Assists senior engineers with corrective maintenance as needed.
• Disassembles, cleans and rebuilds kits as part of kit management quality.
• Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Able to diagnose and resolve basic technical problems.
• Strives to perform best-known methods (BKMs).
• Uses knowledge management systems.
• Follows all IP guidelines.
• Represents Applied Materials to customers with professional demeanor.

Education

Associate's Degree

Job description

Applied Materials in Chandler, AZ, is seeking a role that supports wafer measurement and routine maintenance in a fast-paced environment. The position emphasizes learning and applying diagnostic techniques alongside senior engineers to resolve basic issues and maintain quality.

The job requires physical activity and strict adherence to safety and IP guidelines, with benefits and growth opportunities within a leading materials science company.