Technical Support System Network Administrator

Intersectis; Fort Myers (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider is seeking an experienced Network/System Administrator in Fort Myers, FL. The ideal candidate will manage and maintain customer networks, ensuring efficient and secure operations. Key qualifications include 3+ years of experience in network/system administration and a strong understanding of cloud services, Windows Server, and Active Directory. Knowledge of certification tools like CompTIA Security+, MCSA, and CCNA is a plus. Exceptional customer service and problem-solving skills are essential.

Qualifications

• 3+ years of experience in network and/or system administration.
• Strong knowledge of networking protocols (TCP/IP, DNS, DHCP).
• Experience with cloud security technologies.

Responsibilities

• Manage and maintain customer networks and systems.
• Ensure efficient and secure operation of services.
• Work independently and as part of a team.

Skills

Network administration

System administration

Problem-solving

Customer service

Communication

Cloud services

Scripting

Education

Bachelor's degree in Computer Science or related field

Tools

Windows Server

Active Directory

VMware

Hyper-V

AWS

Azure

Connectwise

Fortinet

Cisco

Sophos

WatchGuard

Job description

Company Overview:

We are a fast-growing Technology Solutions Provider (TSP), similar to an MSP or MSSP, providing innovative technology solutions and support services to a wide range of businesses. Our team is composed of highly skilled professionals who are passionate about delivering exceptional customer service and technical expertise.

Position Overview:

We are seeking an experienced Network/System Administrator to join our team. The ideal candidate will have extensive knowledge and experience in the technology solutions provider space, with a strong background in network and system administration. The candidate should be able to work independently and as part of a team, managing and maintaining various customer networks and systems, ensuring that they operate efficiently and securely. The candidate should also have experience with cloud services and security. Knowledge of Connectwise or similar tools and relevant certifications (such as CompTIA Security+, MCSA, and CCNA) is a plus.

Requirements:

• 3+ years of experience in network and/or system administration with TSP/MSP/MSSP experience.

• Strong knowledge of Windows Server, Active Directory, and networking protocols (TCP/IP, DNS, DHCP, etc.)

• Experience with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure)

• Experience with cloud security technologies such as Azure AD, AWS IAM, and Cloudflare.

• Experience with firewall technologies such as Fortinet, Cisco, Sophos, and WatchGuard.

• Ability to manage and prioritize multiple tasks and projects while meeting deadlines.

• Excellent problem-solving and troubleshooting skills.

• Strong communication and customer service skills are an absolute must.

• Knowledge of Connectwise or similar tools and relevant certifications (CompTIA Security+, MCSA, CCNA) are a plus

• Experience with PowerShell and other scripting languages a plus

• Bachelor's degree in Computer Science or related field is preferred

If you are a self-motivated individual with a passion for technology and cloud services and provide exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!