Technical Support Specialist, Software & Compliance Help

KPA; Lafayette (CO); On-site; USD 50,000 - 65,000; Full time

Job summary

KPA, a trusted provider helping automotive businesses stay compliant, is hiring a Technical Support Specialist in Colorado. You will assist customers facing procedural or operating difficulties with KPA’s software, ensuring effective solutions or escalating high-priority issues as needed.

Join a team that values safety, compliance, and customer success, contributing to timely resolutions and ongoing customer satisfaction in a fast-paced software environment.

Responsibilities

• Assist customers experiencing procedural or operating difficulties with KPA's software applications, products or services.
• Provide effective solutions or escalate to specialized support groups when needed.

Job description

KPA, a trusted provider helping automotive businesses stay compliant, is hiring a Technical Support Specialist in Colorado. You will assist customers facing procedural or operating difficulties with KPA’s software, ensuring effective solutions or escalating high-priority issues as needed.

Join a team that values safety, compliance, and customer success, contributing to timely resolutions and ongoing customer satisfaction in a fast-paced software environment.