Technical Support Specialist III (8182)

ACS Professional Staffing

Richland (WA)

On-site

USD 28,992 - 41,292

Full time

14 days+

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Benefits offered by this job

Sick Leave

Employee Assistance Program

Health benefits

401k with employer match

Calm App access

Access Perks

Job summary

A staffing agency is looking for a Technical Support Specialist III in Richland, WA, to provide complex technical and administrative support to the Accounting & Budgets Director. This role involves managing budgets, leading meetings, and resolving inquiries. Candidates should have at least 5 years of administrative experience and a high school diploma or GED, with preference for an associate or bachelor's degree. The position offers a pay rate of $25.51 per hour and full-time benefits.

Qualifications

Minimum 5 years of progressive administrative experience.
Familiarity with Corrective Action Program and Action Tracking Process.
Ability to research, analyze and interpret data.

Responsibilities

Provide complex technical support to Accounting & Budgets Director.
Mail correspondence and meeting minutes preparation.
Lead meetings and deliver training as needed.

Skills

Leadership

Data analysis

Communication

Organizational skills

Education

High school diploma or GED

Associate or bachelor's degree

Tools

Adobe Acrobat Professional

Workday

TREQ database

Job description

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ACS Professional Staffing is looking for an employee to work on-site with our client. The Technical Support Specialist III will provide highly complex administrative and technical support to the Accounting & Budgets Director, their direct reports, and personnel associated with nuclear projects. This role is responsible for performing advanced, diversified, and confidential technical duties, leading special projects, and serving in a leadership capacity by guiding complex initiatives and/or administrative staff. Responsibilities include composing and initiating routine correspondence, memoranda, reports, and meeting minutes. The Specialist will also resolve both routine and complex inquiries, maintain performance indicators through accurate data entry, prepare and manage budgets, lead meetings, and deliver training as needed. This full-time position is located in Richland, WA.

Pay rate: $25.51

Sick Leave: One hour of paid sick leave for every 40-hours worked (sick leave can be used after 90-days of employment)
EAP: Employee Assistance Program
Benefit options: Medical, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, 401k (eligible after one year and 1,000 hours worked – employer match up to 4%)
Other benefits include the following: Calm App, Access Perks

Responsibilities:

Attend staff and all-hands meetings
Record a list of actions taken during meetings.
Prepare meeting agendas.
Assemble daily meeting packages for NPGM and direct reports.
Action Tracking.
Review AR/CR Report daily to ensure AR assignments are completed on time.
Provide reports and reminders to department personnel to ensure timely closure of AR actions.
Perform administrative duties for the NPGM and direct reports.
Resolve issues and conflicts in the organization with little direction from management.
Exercise discretion and independent judgment, analyzing conflicting demands and making recommendations to management.
Participate independently as a member of the management team.
Assume responsibility for complex tasks assigned to the General Manager or direct reports, relieving them of administrative burdens.
Maintain schedules, and coordinate meetings and training for the NPGM and direct reports.
Provide administrative support to NPGM and direct reports in areas including but not limited to the following:
Read/respond to correspondence.
Order office supplies.
Use Workday to input Time and Labor and run reports.
Work with General Manager and direct reports to monitor and maintain department budgets.
Administer department credit cards, including tracking and authorizing payments and purchases (e.g., department safety shoes, safety glasses, and database access).
Perform monthly reconciliation of department credit accounts.
Administer the department’s travel program, ensuring compliance with company policies and booking/reimbursement practices.
Enroll personnel in training databases, as necessary.
Obtain, analyze, and act on feedback from customers and suppliers to improve communication between management, employees, and external agencies.
Assist in obtaining company access for contractors, visitors, etc.
Support in-processing efforts, including performing in-processing functions through SSIS.
In collaboration with managers and supervisors, assist with the preparation and processing of contracts within Construction and Project Management, Reactor and Major Maintenance, and Site Services.
Anticipate the future needs of the department and work with the General Manager, direct reports, and staff to implement necessary changes and improvements.
Ensure qualifications are being met, refresher training is scheduled, and qualification assignments are accurate for individuals within the NPGM organization.
Ensure safety meeting attendance.
Attend training sessions related to job skills.
Perform as a member of an Emergency Response Team (ERO) and participate in outage assignments when directed.

Requirements:

A high school diploma or GED with a minimum of 5 years of progressive administrative experience, including leadership responsibilities and independent decision-making authority.
Associate or bachelor’s degree from an accredited college or university preferred—a high school diploma and 7 or more years of experience are typically required to perform at this level.
Familiar with Corrective Action Program and Action Tracking Process.
Familiar with company records management processes.
Familiar with the control of proprietary documents.
Familiar with creating contract requisition/contract change request.
Familiar with managed service provider program and associated documents.
Ability to research, analyze and interpret data and develop solutions.
Familiar with TREQ database.
Ability to use Adobe Acrobat Professional.
Knowledge of company budget process, including preparation and tracking.
Knowledge of company policies and procedures governing employees.

Work sponsorship is not available at this time. Third-party candidates will not be considered for this position.

Because we are a federal government contractor, we have special restrictions placed on us for hiring foreign nationals into certain key positions within the company. This particular position requires U.S. citizenship.

ACS Professional Staffing will provide equal employment opportunities to all applicants without regard to the applicant’s race, color, religion, sex, gender, genetic information, national origin, age, veteran status, disability status, or any other status protected by federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.

If you have any questions about the job posting, please contact recruiting@acsprostaffing.com

If you have any questions about our Reasonable Accommodation Policy, please feel free to email hr@acsprostaffing.com

Seniority level