Technical Support Specialist

Subway; Tulsa (OK); Remote; USD 54,000 - 79,000; Full time

Benefits offered by this job

Mentor

Generous benefits

Tulsa flexibility

Job summary

Subway Group is seeking a Technical Support Specialist for a remote role in the United States, centered in Tulsa, OK. You will manage quotas in a $54,000–$79,000 range, driving growth through data-driven upsells and optimized campaigns while representing Subway at events.

The position emphasizes quick troubleshooting, strong communication, and a proactive approach to debugging with a reliable, mentor-supported environment.

Qualifications

• 5 years of conflict resolution experience.
• Strong multitasking without sacrificing quality.
• Ability to translate data into clear recommendations.
• Strong rapport-building skills.
• Grit to debug at 4pm on a Friday.

Responsibilities

• Analyze campaign metrics and optimize spend against revenue targets.
• Pitch upsells that feel like favors, not invoices.
• Turn a $54,000 - $79,000 budget into measurable growth.
• Build landing pages that convert Tulsa curiosity into demo bookings.
• Frame the documentation-first ROI a Tulsa, OK CFO can defend internally.
• Represent Subway at trade shows, conferences, and local networking events.
• Carry the booth conversation past small talk into next steps.

Skills

Conflict Resolution

Multitasking

Data interpretation

Rapport building

Problem solving / debugging

Job description

If chasing flat numbers bores you, the Technical Support Specialist seat at Subway comes with quotas worth beating and Freshdesk worth mastering. Consider the trade: your 5 years of Conflict Resolution for $54,000 - $79,000, a remote schedule, and ownership most shops never offer.

Key Responsibilities

• Analyze campaign metrics and optimize spend against revenue targets
• Pitch upsells that feel like favors, not invoices
• Turn a $54,000 - $79,000 budget into measurable trust-the-team growth
• Build landing pages that turn Tulsa curiosity into demo bookings
• Frame the documentation-first ROI a Tulsa, OK CFO can defend internally
• Represent Subway at trade shows, conferences, and local networking events
• Carry the booth conversation past small talk into next steps

What You'll Bring

• Strong multitasking ability without sacrificing quality
• The integrity to flag your own mistakes first
• Comfort interpreting data and translating findings into clear recommendations
• Strong rapport-building skills and a genuinely positive presence
• The grit to debug at 4pm on a Friday without complaint

The deadline-driven people at Subway have spent years proving that world-class Freshdesk can absolutely come out of Tulsa. Our Tulsa team would rather over-communicate than leave a teammate guessing at midnight.

Your offer at Subway: $54,000 - $79,000, a mentor, generous benefits, and the Tulsa, OK flexibility to grow on your own clock.

New applicants this week join a hiring cycle that is already in motion.

Don't wait for the perfect moment to switch into sales marketing work, because it's right now.