Customer Support Specialist

Energy Innovation Corp; Charlottesville (VA); Presencial; USD 71.000 - 106.000; Jornada completa

Descripción de la vacante

Subway is seeking a Customer Support Specialist intern in Charlottesville, VA. You will help attract, convert, and retain customers while earning a competitive salary range and gaining a mentor to guide you through the path to success.

The role emphasizes time management, autonomy, and team-driven growth in a fast-paced environment. This internship offers a structured path with hands-on experience in sales/marketing alignment, with emphasis on local market positioning and cross-functional

Formación

• Clear communication translating jargon to plain English.
• Strong organizational skills across multiple workstreams.
• Pattern recognition from diverse sales/marketing engagements.
• Disciplined judgment to prioritize ideas at the right time.

Responsabilidades

• Pitch Subway's offering to buyers unfamiliar with us.
• Collaborate with product teams to position offerings in Charlottesville.
• Close the gap between marketing promises and sales delivery.
• Mentor junior reps on outreach cadence and objections.
• Build the Charlottesville reference network to close deals.
• Analyze HubSpot Service Hub funnels and fix drop-offs.

Conocimientos

Communication

Organization

Pattern recognition

Judgment

Descripción del empleo

This internship Customer Support Specialist role puts you at the center of how Subway attracts, converts, and retains its best customers. With $71,000 - $106,000 on the table, this mid-level role rewards 5 years of Time Management with autonomy and team-driven growth.

Key Responsibilities

• Pitch Subway's heads-down-and-happy offering to buyers who haven't heard of us yet
• Collaborate with product teams to position new offerings in the Charlottesville region
• Close the gap between what marketing promises and sales delivers
• Mentor junior reps on outreach cadence and objection handling
• Build the Charlottesville reference network that closes deals for you
• Dig into HubSpot Service Hub funnels and fix the step where buyers vanish

What You'll Bring

• A communication style that translates jargon back into plain English
• Sharp organizational skills and an ability to juggle multiple workstreams
• Pattern recognition earned across many sales marketing engagements
• The judgment to say no to good ideas at the wrong time

Subway earns its keep by making sales marketing predictable, a remote-native promise it has quietly kept across VA. We build an environment where high-growth ideas get tested quickly and credit is shared fairly.

For this Customer Support Specialist role we offer $71,000 - $106,000, a mentor who has walked the path, and benefits designed for life outside Subway.

We refreshed this Customer Support Specialist listing this week to keep it current for applicants.