Technical Support Specialist

Egreenservices; Tucson (AZ); On-site; USD 66,000 - 86,000; Full time

Job summary

CodeCraft Solutions is seeking a freelance Technical Support Specialist in Tucson, AZ to drive outcomes for local accounts. You will own renewals timeline, run multi-channel campaigns, cultivate partnerships, and manage social media calendars while collaborating with product teams to position new offerings in Tucson.

Start at $66,000 - $86,000 with flexible scheduling and growth opportunities; join a learning-obsessed team of builders and problem-solvers in our Tucson HQ.

Qualifications

• 5+ years owning outcomes, not just completing tasks.
• Sharp written and verbal communication, tested under scrutiny.
• AZ sensibility or genuine curiosity about the Tucson market.
• Comfort with the freelance cadence of a Tucson-based operation.

Responsibilities

• Keep Tucson renewals from slipping by owning the timeline.
• Develop and execute multi-channel campaigns that drive qualified leads.
• Cultivate referral channels and strategic partnerships in Tucson.
• Hands-on ownership of social media calendars and community engagement.
• Collaborate with product teams to position new offerings in the Tucson region.

Skills

Outcome ownership

Written and verbal communication

Customer success experience

Freelance cadence advantage

Job description

Stop pitching features and start selling outcomes, the way CodeCraft Solutions's Technical Support Specialist team approaches every Tucson account. At CodeCraft Solutions, a freelance Technical Support Specialist earns $66,000 - $86,000, owns meaningful projects, and grows with a team that ships fast.

Key Responsibilities

• Keep Tucson renewals from slipping by owning the timeline
• Develop and execute multi-channel campaigns that drive qualified leads for CodeCraft Solutions
• Cultivate referral channels and strategic partnerships in Tucson
• Hands-on ownership of social media calendars and community engagement
• Collaborate with product teams to position new offerings in the Tucson region

What You'll Bring

• Sharp written and verbal communication, tested under scrutiny
• An AZ sensibility, or genuine curiosity about this market
• 5+ years owning outcomes, not just completing tasks
• Comfort with the freelance cadence of a Tucson-based operation

Our Tucson, AZ headquarters is home to a learning-obsessed group of builders, designers, and problem-solvers at CodeCraft Solutions. We keep the freelance workload sustainable so your best Customer Success work isn't your last gasp.

Start at $66,000 - $86,000 and watch the benefits, growth budget, and flexible scheduling do the heavy lifting on your work-life balance.

Right now we are scheduling first-round calls for Tucson, AZ-based candidates.