Technical Support Officer

Oxfordshire County Council; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Holiday allowance 25 days

Buy additional holiday

Employee assistance

LG pension up to 19.9%

Family-friendly policies

Discounts

Learning & development

Job summary

Oxfordshire County Council’s Archaeology Team in Oxford is seeking a Technical Officer to provide administrative support, handle inboxes, coordinate responses, and monitor KPIs. No archaeology experience required; full training will be given.

Based in the Countryside and Waste Team, you will work with a small team of five, maintaining procurement records, raising invoices, inputting development data, and ensuring timely replies. Great benefits and flexible working options.

Qualifications

• Experience in administration or office support preferred but not required.
• Full training will be provided for the role.

Responsibilities

• Act as e-procurement requisitioner for the team.
• Maintain financial expenditure records and ensure invoices are sent and paid.
• Input development control data related to planning matters.
• Record response times and collate KPI data.
• Work with the team to provide a complete, high‑quality service to customers.
• Be the initial email contact and ensure timely responses.

Skills

Administrative support

Job description

This is an exciting opportunity to join Oxfordshire County Council providing administrative and office support for a small but busy Archaeological Team. Whilst this role is based within, and supporting, the Archaeological Team no previous experience of archaeology is required, and full training will be given. An interest in or background in archaeology would be an advantage but is not essential. Based within the Archaeology section of the Council's Countryside and Waste Team in Oxford, you will be working within a small but well-respected and knowledgeable team, currently consisting of five people. The team manages the Historic Environment Record for Oxfordshire and provides development management advice both to the County Council, and to four District Councils - South Oxfordshire, Vale of White Horse, West Oxfordshire and Cherwell. The team also advises on planning policy including the Minerals and Waste Local Plan, Local Transport and Connectivity Plan, the Oxfordshire Infrastructure Strategy, as well as District Local Plans in various stages of development and Neighbourhood Plans. As the demand for our services grows the team has a need for a Technical Officer to support the administration needs of the team including managing inboxes and coordinating responses to enquiries, recoding and monitoring Key Performance Indicators (KPIs), raising and tracking invoices and purchase orders.

• To act as the e-procurement requisitioner for the team, maintain financial expenditure records for the team, and ensure invoices are sent and paid
• Providing support on inputting any development control data related to planning matters
• Supporting the recording of response times and collating data on performance in line with Key Performance Indicators.
• To work together as part of a small team to provide a complete and high-quality service to customers.
• Provide an initial contact for the team to ensure that emails are responded to within agreed timeframes
• To ensure that all relevant County Council policies and procedures are adhered to and concerns are raised in accordance with these policies.
• Any other duties as may be deemed necessary to carry out the full remit of the role.

Our Rewards & Benefits (please add any benefits specific to your role)

• Culture of flexible working Technology to support agile working where role permits
• 25 day's holiday p.a. plus bank holidays
• Option to 'buy' additional holiday
• Employee Assistance Programme including access to health and wellbeing support
• Membership of the Local Government contributory pension scheme, with an employer's contribution of up to 19.9%
• Enhanced family friendly policies
• Local and national discounts for shopping and travel
• Great learning and development opportunities to support your ongoing development.

For an informal discussion about the role please contact - [e-mail]

Our commitment to: Equality, Diversity and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.

Our commitment to: Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Our commitment to: Safeguarding

Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our commitment to: Flexible Working

Oxfordshire has an enviable quality of life and a rich heritage with a wealth of archaeological sites, all of which contribute to the county's distinctive character and sense of place. All of Oxfordshire's Councils also have high ambitions for moving to a low carbon economy and a corporate priority to protect the environment, which includes the historic environment, to ensure that growth is not at the expense of quality of life and sense of place.

We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.