Technical Support Manager

Atlantic Partners Corporation; New York (NY); On-site; USD 82,656 - 103,320; Full time

Job summary

An established industry player is seeking a dynamic Manager of Technical Services to oversee the development and maintenance of their IT infrastructure. This critical role involves leading a team of skilled professionals, ensuring compliance with IT policies, and driving the efficiency of the corporate environment. The ideal candidate will possess strong leadership and project management skills, with a focus on collaboration across departments. If you are passionate about technology and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• Experience in managing desktop and server infrastructure.
• Strong leadership skills for guiding technical teams.

Responsibilities

• Oversee development and maintenance of IT infrastructure.
• Lead a team of technical professionals and ensure compliance.

Skills

Infrastructure Management

Team Leadership

IT Project Management

Cross-Functional Collaboration

Education

Bachelor's Degree in Information Technology

Relevant IT Certifications

Tools

Desktop Support Tools

Server Management Software

Job description

Atlantic Partners Corporation provided pay range

This range is provided by Atlantic Partners Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $75.00/hr

Direct message the job poster from Atlantic Partners Corporation

Director at Atlantic Partners Corporation

The Manager of Technical Services is a critical role responsible for overseeing the development, implementation, and maintenance of the organization's desktop, compute and storage infrastructure. This position involves leading a team of technical professionals, ensuring compliance with IT policies and procedures, and driving the overall health and efficiency of the corporate IT environment.

Key Responsibilities:

• Infrastructure Management:
• Develop, implement, and maintain the organization's desktop and server infrastructure, ensuring alignment with IT policies and procedures.
• Oversee the design and architecture of the corporate infrastructure.
• Manage a team of desktop support engineers and server administrators, providing guidance, mentorship, and performance evaluations.
• Cross-Functional Collaboration:
• Work closely with other departments to ensure compatibility and integration of systems.
• Identify and address potential technical challenges that may impact business operations.
• Team Development:
• Participate in the hiring and training of new staff.
• Provide mentorship and coaching to junior team members.
• Conduct annual performance reviews to assess employee performance and identify development opportunities.
• IT Project Management:
• Oversee and contribute to IT projects related to infrastructure upgrades, system implementations, and technology initiatives.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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