Technical Support Intern: Troubleshoot & Install Help

Valmont Industries; Huron, Northern (SD, KY); Hybrid; USD 17,000 - 28,000; Part time

Benefits offered by this job

Healthcare

401k

Paid time off

Life insurance

Disability insurance

Tuition reimbursement

Job summary

Valmont Industries seeks a Technical Support Intern in Huron, SD for a Fall 2026 start. The role supports AgSense products, primarily by phone and Live Chat, assisting dealers and end users with installation, troubleshooting, and website navigation.

Applicants should be enrolled in or recently completed an Associate or Bachelor’s degree, be a self-starter with business acumen, and work well in a team. Proficiency in Word, Excel, Outlook, and PowerPoint is expected.

Qualifications

• Currently enrolled in or recently completed an Associate or Bachelor’s degree program.
• Self-starter with business acumen.
• Ability to work well in a team.
• Proficiency with Microsoft Word, Excel, Outlook, PowerPoint and basic office applications.

Responsibilities

• Answer dealer/customer questions regarding installation, troubleshooting and website navigation.
• Assist customers inquiries about products and services.
• Determine the nature of the call and the best path to resolution, escalating to next level, as necessary.
• Create Return Material Authorization (RMA) requests and document warranty claims.
• Prepare product and/or service reports by collecting and analyzing call data.
• This position reports to the Technical Support Supervisor.

Skills

Self-starter

Business acumen

Team player

Phone support

Education

Associate or Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Valmont Industries seeks a Technical Support Intern in Huron, SD for a Fall 2026 start. The role supports AgSense products, primarily by phone and Live Chat, assisting dealers and end users with installation, troubleshooting, and website navigation.

Applicants should be enrolled in or recently completed an Associate or Bachelor’s degree, be a self-starter with business acumen, and work well in a team. Proficiency in Word, Excel, Outlook, and PowerPoint is expected.