Technical Support for Streaming Platform (Norwegian Speaker)

Blu Selection; Athens (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative company in Athens is seeking a Technical Support agent to join their diverse team. This role offers the chance to engage with customers from around the world, providing solutions and guidance on platform usage. You'll be part of a vibrant community that values personal development and intercultural communication. Enjoy a full-time position with competitive salaries, performance bonuses, and a comprehensive relocation package, including flight tickets and accommodation assistance. If you're ready for a life-changing experience in a supportive environment, this opportunity is perfect for you.

Benefits

Full-time job (40 hours/week)

Competitive salary with bonuses

Complete relocation package

Private health insurance

Vouchers and discounts

Free Greek language classes

Company events and outings

Year-round social activities

Qualifications

• Fluency in Norwegian and good English skills are essential.
• Strong analytical and problem-solving abilities required.

Responsibilities

• Provide solutions to customer inquiries via various channels.
• Assist users with platform navigation and troubleshooting.

Skills

Norwegian (native level)

English (good level)

Analytical skills

Technical problem-solving

Customer satisfaction commitment

Communication skills

Active listening

Intercultural communication motivation

Job description

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company?

Whether you are looking for personal development, learning and career opportunities, cultural discovery or simply a life-time experience, you will find it here. Whatever comes out of it for you, you will definitely not regret it.

Your responsibilities and impact as Technical Support will be:

1. Providing the best possible answers and solutions to customer questions and concerns via phone, email, or social media
2. Offering guidance on how to use the platform and assisting with troubleshooting
3. Handling account issues, including payment inquiries and subscription renewals
4. Responding to Trust & Safety inquiries, including abuse reports and enforcement appeals
5. Ensuring both user safety and brand integrity

Skills, qualifications and interests you need to succeed in this role:

1. A native level of Norwegian and a good level of English
2. Strong analytical and technical problem-solving skills
3. Commitment to high customer satisfaction and service quality
4. Excellent communication skills and active listening
5. Motivation for intercultural communication and expatriate life

What’s in it for you?

1. A full-time job (40 hours/week)
2. Schedule: Monday to Sunday, rotating shifts between 08:00 and 20:00
3. Competitive salary with 2 extra salaries per year plus performance-based bonus

A complete relocation package including:

1. Flight ticket to Athens
2. Taxi to accommodation
3. Hotel accommodation for the first 2 weeks
4. Assistance with finding long-term housing
5. Private health insurance after 4 months
6. Additional benefits including vouchers, discounts, free Greek language classes, company events, outings, and year-round social activities

Your Future Company: Located in Athens, you’ll be part of a company that supports your career growth, language development, housing assistance, and social integration. Recognized globally as a top provider of customer and technical support, your new employer values diversity and team spirit. Join an international team of talents from over 80 nationalities — they are looking forward to welcoming you!

Feel free to check our other openings on our website or send us your CV to be considered for additional or future opportunities.