Technical Support Engineer - Resin & Varnish

ELANTAS; St. Louis (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

ELANTAS is a leading manufacturer of insulation and protective materials for the electrical and electronics industry. The Technical Service Representative acts as the primary link between customers and our internal departments on technically related matters.

The role provides technical support, assists in testing customer samples, and collaborates with Research & Development, Sales, Customer Service and Quality to resolve issues and promote ELANTAS technology for growth.

Qualifications

• Bachelor’s degree in chemistry or related engineering field.
• Minimum 3 years of related experience.
• Excellent written and spoken English communications.
• Ability to work with internal and external stakeholders in an international environment.

Responsibilities

• Lead testing and reporting of customer tank samples.
• Respond to technical inquiries in a timely manner.
• Coordinate with R&D, Sales, Quality for product testing and failures.
• Develop training programs for distributors.
• Promote ELANTAS technology at industry forums.
• Assist in maintaining ISO/TS 16949:2002 certification tasks.

Skills

English communication

Collaboration

Adaptability

Safety awareness

Education

Bachelor's degree in chemistry or related engineering field

Job description

ELANTAS is a leading manufacturer of insulation and protective materials for the electrical and electronics industry. The Technical Service Representative acts as the primary link between customers and our internal departments on technically related matters.

The role provides technical support, assists in testing customer samples, and collaborates with Research & Development, Sales, Customer Service and Quality to resolve issues and promote ELANTAS technology for growth.