Technical Service

The Euclid Chemical Co.; Conyers (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

401K plan

Pension plan

Job summary

The Euclid Chemical Co. in Conyers, GA is seeking a Technical Service professional for Prime Resins (a division of Carboline).

You’ll be the front-line expert supporting job startups, inspecting coatings, and solving challenges with hands-on testing, equipment upkeep, and product evaluations. You’ll contribute to innovation, train customers and internal teams, and collaborate across Sales, R&D, Quality, Marketing and Technical Service to meet customer needs while upholding safety and quality

Qualifications

• Bachelor's degree in a technical discipline or equivalent experience.
• 0–5 years of technical service or related experience.
• Preferred: NACE CIP certification.

Responsibilities

• Provide technical support for Prime Resins products and equipment, including phone support, on-site troubleshooting, and job startups at customer and company locations.
• Design, build, modify, and improve application and production equipment; perform equipment repair, preventative maintenance, and general facility equipment support as needed.
• Train customers and internal teams on proper equipment operation, maintenance, and application best practices (in-house and on-site).
• Demonstrate strong knowledge of coating and lining product properties, application methods, and performance considerations; support system and equipment recommendations.
• Collaborate with Sales, R&D, Quality, Marketing, and Technical Service team members to support customer needs, product improvements, and issue resolution.
• Support sales presentations and customer meetings requiring technical expertise; provide field feedback and document findings as appropriate.
• Assist with Health and Safety initiatives and promote company safety and quality standards.
• Represent Prime Resins and Carboline professionally with customers, vendors, and industry partners.

Education

Bachelor’s degree in a technical discipline or equivalent relevant experience

NACE Certified Coatings Inspector (CIP)

Job description

Title: Technical Service

Location: Conyers, GA

Summary

As Technical Service for Prime Resins (a division of Carboline), you’ll be the front‑line expert supporting job startups, inspecting coatings, and solving challenges. You’ll also contribute to in‑house testing, equipment upkeep, and product evaluations—helping drive innovation and excellence in protective coatings.

Minimum Requirements

• Bachelor’s degree in a technical discipline or equivalent relevant experience
• 0–5 years of technical service or related experience
• Preferred: NACE Certified Coatings Inspector (CIP)

Physical Requirements

• Ability to lift up to 75 pounds
• Regular exposure to chemicals, including but not limited to: Amines, Polyamides, Isocyanates, Epoxies, Alkyds, Acrylics, Certain inorganic compounds.
• Required use of appropriate personal protective equipment (PPE)
• Must successfully complete annual respirator medical evaluations and pulmonary function testing in compliance with OSHA requirements

Essential Functions

• Provide technical support for Prime Resins products and equipment, including phone support, on‑site troubleshooting, and job startups at customer and company locations.
• Design, build, modify, and improve application and production equipment; perform equipment repair, preventative maintenance, and general facility equipment support as needed.
• Train customers and internal teams on proper equipment operation, maintenance, and application best practices (in‑house and on‑site).
• Demonstrate strong knowledge of coating and lining product properties, application methods, and performance considerations; support system and equipment recommendations.
• Collaborate with Sales, R&D, Quality, Marketing, and Technical Service team members to support customer needs, product improvements, and issue resolution.
• Support sales presentations and customer meetings requiring technical expertise; provide field feedback and document findings as appropriate.
• Assist with Health and Safety initiatives and promote company safety and quality standards.
• Represent Prime Resins and Carboline professionally with customers, vendors, and industry partners.

What We Offer

We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential, and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.

Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.