Technical Support Engineer, Complex Systems
Quantum US
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Job summary
Quantum US is seeking a Technical Support Engineer to assist field engineers, technicians and product support personnel in diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, software, or networked and/or wireless systems.
The role involves handling situations where first-line support has not isolated or fixed the problem and may include reporting design or reliability issues to engineering teams, plus contributing to customer installation
Job description
Quantum US is seeking a Technical Support Engineer to assist field engineers, technicians and product support personnel in diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, software, or networked and/or wireless systems.
The role involves handling situations where first-line support has not isolated or fixed the problem and may include reporting design or reliability issues to engineering teams, plus contributing to customer installation
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