Technical Support Associate

Donatech Corporation

Richardson (TX)

On-site

USD 35,817 - 43,036

Part time

14 days+

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Job summary

A manufacturing company in Richardson, TX, is seeking a Technical Support Associate to perform maintenance and troubleshooting of electronic and mechanical equipment. The ideal candidate has 5-8 years of experience, a strong mechanical aptitude, and an Associate’s Degree in a technical field. This role requires hands-on work in a high-voltage environment and a commitment to safety protocols.

Qualifications

5-8 years of hands-on experience in equipment maintenance in a manufacturing/production setting.
Strong mechanical aptitude and troubleshooting skills.
Comfortable working in a high-voltage, hands-on environment.

Responsibilities

Perform troubleshooting, maintenance, and repair of equipment.
Lead installation and upgrade of production equipment.
Develop and follow preventive maintenance procedures.

Skills

Troubleshooting skills

Mechanical aptitude

Experience with automated equipment

Experience with high voltage systems

Ability to work from schematics

Team collaboration

Education

Associate’s Degree in Electronics

Tools

Multimeters

Current probes

Job description

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This range is provided by Donatech Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$26.00/hr - $31.24/hr

Position would require the candidate to be a W2 employee of Donatech.
US Citizenship Required.

Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment.

Lead or support installation and upgrade of new or existing production equipment.

Develop and follow preventive maintenance procedures (including Lockout/Tagout).

Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues.

Collaborate cross-functionally to ensure factory equipment is safe, reliable, and efficient.

Support layout planning, capital equipment procurement, and documentation updates.

Participate in call-in and weekend work as required to support critical operations.

Follow all OSHA and client safety protocols.

Required Qualifications:

Minimum 5-8 years of hands-on experience in equipment maintenance in a manufacturing/production setting.

Strong mechanical aptitude and troubleshooting skills.

Experience working with:

Automated equipment and control systems

High voltage systems (480V, 208V, 110V, and DC voltages)

Multimeters, current probes, and diagnostic instruments

Ability to work from schematics, technical drawings, manuals, and verbal instructions.

Experience interfacing with multi-disciplinary teams and working with minimal supervision.

Must be able to work 2nd shift after training, with flexibility for weekends/call-ins.

Comfortable working in a high-voltage, hands-on environment—this is not a desk or technician helper role.

Required Education:

Associate’s Degree in Electronics, Mechanical Technology, or related technical field.