Technical Support and Validation Engineer

NOKIA; Dallas (TX); On-site; USD 80,000 - 105,000; Full time

Job summary

Nokia’s Microwave Radio Division is seeking a Technical Support and Validation Engineer to drive the introduction and compliance of Wavence microwave radio solutions in North America. The role blends hands-on testing, support, field issue analysis, and cross-functional collaboration to ensure performance, regulatory compliance, and customer satisfaction.

Responsibilities include homologation testing, TEC support, field issue analysis, and detailed reporting throughout the product lifecycle, with

Qualifications

• Experience performing homologation testing for microwave radio products.
• Ability to analyze field issues and coordinate with development teams for solutions.
• Proficient in documenting technical reports and test results.

Responsibilities

• Perform homologation testing of microwave radio products for the North American market.
• Provide technical support to the Test Engineering Center (TEC) team.
• Support the integration factory with troubleshooting and validation activities.
• Analyze field issues and collaborate with development teams to devise solutions.
• Execute product verification and validation activities throughout the product lifecycle.
• Conduct qualification testing and produce detailed technical reports.
• Troubleshoot complex microwave networks and RF measurement setups.
• Interact directly with customers to address technical inquiries and requirements.
• Coordinate with crossfunctional teams to ensure compliance with regulatory standards.
• Maintain test equipment and laboratory procedures to ensure accurate results.

Skills

Microwave systems

RF measurements

Troubleshooting

Technical reporting

Customer-facing communication

Regulatory knowledge

Tools

TCP/IP

BGP

OSPF

MPLS

VPNs

Job description

Technical Support and Validation Engineer will join Nokia's Microwave Radio Division (PB MW MDNI NAM A) to drive the successful introduction and compliance of Wavence microwave radio solutions in North America. The role blends handson testing, technical support, field issue analysis, and crossfunctional collaboration to ensure product performance, regulatory compliance, and customer satisfaction.

• Perform homologation testing of microwave radio products for the North American market.
• Provide technical support to the Test Engineering Center (TEC) team.
• Support the integration factory with troubleshooting and validation activities.
• Analyze field issues and collaborate with development teams to devise solutions.
• Execute product verification and validation activities throughout the product lifecycle.
• Conduct qualification testing and produce detailed technical reports.
• Troubleshoot complex microwave networks and RF measurement setups.
• Interact directly with customers to address technical inquiries and requirements.
• Coordinate with crossfunctional teams to ensure compliance with regulatory standards.
• Maintain test equipment and laboratory procedures to ensure accurate results.

• Solid understanding of microwave systems, including Ethernet interfaces, RF transmitters/receivers, and modem operation.
• Handson lab experience performing basic system and RF measurements.
• Working knowledge of microwave transmission principles and qualification testing.
• Proven ability to troubleshoot complex microwave networks and resolve issues.
• Strong customerfacing skills with the ability to communicate technical concepts clearly.
• Experience generating comprehensive technical reports and documentation.
• Familiarity with IP routing and switching technologies (TCP/IP, BGP, OSPF, MPLS, VPNs) is a plus.
• Ability to work collaboratively with development, test, and integration teams.
• Knowledge of North American regulatory requirements for microwave radio equipment.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.

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