Technical Specialist (Ski & Bike), Compass (FT)

Montage International; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Montage International is seeking a Technical Specialist to assist with ski maintenance and upkeep of the ski rental fleet, helping to create a professional back-of-house atmosphere.

The role requires hands-on skills in waxing, base repair, and tuning, with a focus on maintaining high standards and supporting the hotel’s service expectations. Flexibility to work weekends/nights as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years’ experience in ski tuning.
• Experience with Crystal One and Wintersteiger preferred.

Responsibilities

• Maintain ski shop knowledge of waxing, base repair, tune machine setup and maintenance.
• Maintain rental shop setup and flow of equipment.
• Ensure weekly, monthly, and annual testing of bindings in rental fleet.
• Drive ski tuning revenue and keep rental fleet in top condition.

Skills

Ski tuning

Customer service

Time management

Communication

Team collaboration

Guest recovery

Positive attitude

Learning mindset

Education

High school diploma or equivalent

Tools

Crystal One

Wintersteiger

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants.

SUMMARY

The Technical Specialist is responsible for assisting with ski maintenance & upkeep of ski rental fleet while creating a professional back of house atmosphere.

ESSENTIAL FUNCTIONS

• Ensure strong ski shop knowledge of waxing, base repair, tune machine set up and maintenance
• Maintain rental shop set up and flow of equipment
• Ensure weekly, monthly, and annual testing of binding in rental fleet
• Drive ski tuning revenue; and ensure rental fleet is in best condition, properly waxed and maintained at all times
• Must become familiar with all services and standards within the hotel

QUALIFICATIONS

• High school diploma or equivalent required
• Minimum of one years’ experience in a luxury hotel preferred
• Minimum of two years’ experience in ski tuning
• Experience with Crystal One and Wintersteiger preferred
• Excellent telephone etiquette
• Exceptional guest recovery skills
• Enjoy interacting with people in a fast paced environment
• Excellent organizational and time management skills
• Must possess a positive attitude
• Must be willing to participate in a learning environment
• Must integrate company values throughout all interactions
• Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands

PHYSICAL REQUIREMENTS

Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Some heavy lifting (up to 50 lbs) will be required.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.