Technical Specialist II

Unlimited Technology; Washington (District of Columbia); On-site; USD 55,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with company match

Paid time off

11 paid holidays

Equity after 1 year

Job summary

Unlimited Technology in Washington, DC is seeking a Night and Weekend shift Installation Technician. The role requires a Top Secret clearance and involves shifts from 11pm–7am or 3pm–11pm on alternating weeks.

The Technical Specialist II will provide advanced technical support for physical and IP security systems, ensuring quality installations, training clients, and maintaining asset inventories across complex projects.

Qualifications

• Minimum 3 years of experience in a technical support role within the security industry.
• Strong understanding of enterprise access control and surveillance systems, including software and hardware integration.
• Experience with design and protocols regarding security applications.
• Demonstrated ability to manage multiple tasks and deliver projects on time while ensuring quality of work.
• Excellent communication and interpersonal skills to work effectively with diverse teams and clients.
• Ability to obtain and maintain Top Secret security clearance.
• Night shift hours and rotating schedules including weekends (11pm-7am).

Responsibilities

• Provide advanced troubleshooting and problem resolution for complex security system issues.
• Conduct system performance analyses to improve operational efficiencies and implement enhancements.
• Work with project management teams to ensure high-quality installations and adherence to specifications.
• Evaluate and recommend improvements to systems and processes for industry standards compliance.
• Serve as a technical advisor to clients, providing training and support as necessary.
• Assist in maintaining asset inventories and service records for all equipment.

Skills

Technical Support

Security systems

Access control

Surveillance systems

Security clearance

Night shift

Job description

Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.

UT Government is looking for a Night and Weekend shift Installation Technician in DC.

We are currently seeking a Technical Specialist II to provide advanced technical support and expertise in maintaining the functionality and integrity of our client services and systems. This role requires a proactive individual with a keen sense of urgency, exceptional organizational skills, and the ability to thrive in a dynamic environment. The shifts are 11pm-7am Sunday through Thursday and Wednesday to Sunday 3pm-11pm.

Key Responsibilities

• Provide advanced troubleshooting and problem resolution for complex technical issues related to physical and IP security systems.
• Conduct system performance analyses to improve operational efficiencies and implement enhancements.
• Work closely with project management teams to ensure high-quality installations and adherence to project specifications.
• Evaluate and recommend improvements to systems and processes to ensure compliance with industry standards.
• Serve as a technical advisor to clients, providing training and support as necessary.
• Assist in maintaining asset inventories and service records for all technical equipment.

Requirements

• Minimum 3 years of experience in a technical support role within the security industry.
• Strong understanding of various enterprise access control and surveillance systems, including software and hardware integration.
• Experience with design and protocols, specifically regarding security applications.
• Demonstrated ability to manage multiple tasks and deliver projects on time while ensuring quality of work.
• Excellent communication and interpersonal skills to work effectively with diverse teams and clients.
• Ability to obtain and maintain Top Secret security clearance.
• Night shift Hours and rotating schedules including weekends 11pm-7am Monday through Sunday.

Pay Range

$55,000 - $64,000 USD

• Health, dental, and vision coverage
• Life insurance
• 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%
• Paid time off
• 11 Paid Holidays
• Company Equity after 1 year

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.

This company has demonstrated its commitment to being:

Respectful

Provides candidates with inclusive and positive experiences

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Unlimited Technology's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.