Technical Specialist | 40 hours per week | Laboratory

greatriverhealth; West Burlington (IA); On-site; USD 41,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Retirement plan

Health benefits

PTO

Education assistance

Employee assistance

Job summary

Great River Health is seeking a Laboratory Operations Supervisor to direct, review, and oversee performance of all operations in assigned department(s). Responsibilities include test method evaluations, policy design, inventory control, and regulatory compliance with independent judgment in testing procedures.

Role requires supervision of bench staff, QA programs, SOP development, and ongoing education. Strong emphasis on accuracy, efficiency, and cross-department coordination.

Qualifications

• Bachelor’s Degree in Arts/Sciences (BA/BS) in medical technology, clinical laboratory science, or chemical, physical or biological science is required.
• 1-3 years clinical internship in NAACLS accredited program or approved alternative path meeting certification eligibility is required.
• 4-6 years minimal clinical laboratory experience is preferred.
• Must meet CLIA 42CFR493.1449 requirements for supervisor roles.
• Certification through ASCP or equivalent is required.

Responsibilities

• Provide bench coverage as needed.
• Review quality control for assigned department(s).
• Oversee proficiency testing program for assigned department(s).
• Maintain adequate inventory of materials for uninterrupted patient testing.
• Review lab test results for accuracy.
• Write and review SOPs for assigned department(s).
• Coordinate and perform new test method validations.
• Oversee department workflow and ensure staff follow procedures and quality standards.
• Review monthly maintenance logs for department(s).
• Participate in training and orientation of new staff; provide ongoing education.
• Investigate service and equipment complaints and take corrective action.
• Coordinate activities with other departments for efficient service delivery.
• Attend department meetings and quality assurance programs.
• Suggest changes to improve service and efficiency.
• Participate in continuing education and workshops on best practices.

Skills

Clinical internship

Lab experience

CLIA compliance

ASCP certification

Education

BA/BS in medical technology

NAACLS accredited program

Job description

Minimum Hiring Wage:

From $35.79 per hour

Job Details:

Scheduled Hours: 7:00am - 3:30pm, Rotating weekends and holidays.

Job Description:

A Brief Overview

Responsible for directing, reviewing and overseeing performance of all operations for assigned department(s). Duties will extend to include test method evaluation, selection and implementation, designing and maintaining current policies and procedures, inventory control, and ensuring regulatory compliance. Performs tests and procedures in assigned section, including those which require exercise of independent judgment and responsibility. Independently performs qualitative and quantitative tests, following established guidelines and predetermined criteria. Identifies problems that may adversely affect test performance and/or results and uses knowledge, critical thinking skills, and judgment to troubleshoot and resolve them. Performs competency assessments for moderate and/or high complexity testing, depending upon the department. May also perform testing in other departments as needed.

What you will do

• Provide bench coverage as needed.
• Review quality control for assigned department(s).
• Oversee the proficiency testing program for assigned department(s).
• Maintains adequate inventory of all materials and supplies required for assigned department(s) to ensure that patient testing is not interrupted.
• Review laboratory test results to check for accuracy.
• Writes and reviews Standard Operating Procedures (SOPs) for assigned department(s).
• Coordinates and performs new test method validations.
• Oversee the workflow of the department, communicate standards, and ensure that staff are following procedures and quality standards.
• Reviews monthly maintenance logs for assigned department(s).
• Participate in training and orientation of new staff; provides ongoing education.
• Investigate complaints about service and equipment and take corrective action.
• Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
• Participate in department meetings and quality assurance programs.
• Recommend changes that could improve service and increase operational efficiency.
• Participates in continuing education and attends workshops to increase awareness of best practices for the clinical laboratory.

Qualifications:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in medical technology, clinical laboratory science, or chemical, physical or biological science Required
• Maintains current and active status on all required training and education as outlined by corporate policy Required
• 1-3 years clinical internship in a National Accrediting Agency for Clinical Laboratory Science (NAACLS) accredited clinical laboratory science program or approved alternate career path that meets certification eligibility requirements Required
• 4-6 years minimal clinical laboratory experience Preferred
• Must meet the CLIA 42CFR493.1449 requirements for Technical Supervisor, Technical Consultant and/or General Supervisor for assigned department
• Maintains current and active status on all required training and education as outlined by corporate policy
• Mental Demands: Ability to comprehend and follow instructions, perform assigned tasks, maintain appropriate work pace, perform complex or varied tasks, relate to others, make decisions, direct, control and plan, interact with public or co-workers in written for, communicate orally.
• Required Productivity: Maintain productivity by completing all aspects of the job and looking for or asking to assist with other job functions as time allows.
• Work Schedule Requirements: Able to work scheduled shift and may be asked to change shifts to meet departmental staffing needs. May be asked to work extended hours.
• Medical Laboratory Scientist within 180 Days Required or
• Medical Technologist within 180 Days Required

Certification should be through the American Society of Clinical Pathologists (ASCP) or equivalent certification.

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.