Technical Specialist

Cooper Machinery Services; Oklahoma City (OK); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Company-paid life and disability

401(k) with company match

Parental leave

Employee assistance program (EAP)

Job summary

Cooper Machinery Services seeks a Technical Specialist to be the engineering expert and advisor for AJAX®, Gemini®, and Superior® equipment in the Oklahoma City territory. You will work closely with the sales team from the first quote to field service, combining engineering judgment with customer advocacy.

You will coordinate sales activities, qualify overhaul opportunities, and stay current on product developments while traveling up to 30% across the service territory.

Qualifications

• 10+ years of experience in sales, engineering, or commercial proposal development.
• Expert knowledge of AJAX®, Gemini®, or Superior® engines and compressors.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate sales activities for AJAX®, Gemini®, and Superior® opportunities—from lead generation to follow-up.
• Maintain CRM records for Oklahoma City accounts and track pipeline status.
• Support inside sales by resolving customer issues and following up on quotes and orders.
• Stay current on product developments, industry trends, and competitor activity to sharpen proposals.
• Visit customer sites to qualify overhaul opportunities, walk the equipment, and identify BOMs.
• Prepare and support quotations for parts, service, and overhaul work with sales teams.
• Provide hands-on technical expertise and answer field questions on maintenance and operations.
• Support the Ask Cooper function for AJAX®, Gemini®, and Superior® equipment.
• Serve as customer advocate and field support across the Oklahoma City territory.

Skills

Sales engineering

Relationship building

Troubleshooting

Team collaboration

Education

Bachelor's degree preferred

Tools

CRM

SAP

Microsoft Excel

Microsoft Office

Job description

AJAX®, Gemini®, and Superior® equipment run the Mid-Continent — and the operators who run it need a technical expert they can call on a first-name basis. Cooper Machinery Services is planting deeper roots in Oklahoma City, and we're looking for a Technical Specialist to be that expert: part engineer, part advisor, part advocate, standing shoulder to shoulder with our customers and our sales team from the first quote to the last bolt turned in the field.

This is a chance to shape a growing Cooper hub from the ground up, put nearly two centuries of engineering heritage behind your judgment calls, and become the name customers across the Oklahoma installed base trust when it matters most.

WHAT YOU WILL DO

• Coordinate sales activities for AJAX®, Gemini®, and Superior® opportunities — lead generation, prospecting, and customer follow-up — to keep sales cycles moving.
• Maintain accurate CRM records for Oklahoma City accounts, tracking pipeline status and every customer interaction.
• Support inside sales representatives in resolving customer issues and following up on open quotes and orders.
• Stay current on AJAX®, Gemini®, and Superior® product developments, industry trends, and competitor activity to sharpen proposals and customer conversations.
• Visit customer sites to qualify overhaul opportunities, walk the equipment, and pin down the bill of materials — including site-specific or custom parts.
• Prepare and support quotations for parts, service, and overhaul work alongside the sales and commercial teams.
• Provide hands-on technical expertise and answer field and customer questions on maintenance and operations.
• Support the Ask Cooper function for AJAX®, Gemini®, and Superior® equipment.
• Serve as the customer's advocate and field support for AJAX®, Gemini®, and Superior® projects across the Oklahoma City territory.

WHO YOU ARE

• High school diploma or GED with 10+ years of experience in sales, engineering, or commercial proposal development (Bachelor's degree preferred).
• Expert knowledge of AJAX®, Gemini®, or Superior® engines and compressors.
• A relationship builder — you earn customer trust and keep it.
• Strong mechanical aptitude and sharp troubleshooting instincts.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office (Excel, Outlook, PowerPoint), CRM, and SAP.
• Committed to safety, customer service quality, and working as part of a team.
• Willing to travel up to 30% across the Oklahoma City service territory.

PREFERRED

• Bachelor's degree from an accredited college or university.
• A results-oriented, dependable teammate who's just as comfortable on a site walk as in a proposal review.

WHY JOIN US

• Most benefits are effective on your first day of employment — no waiting period.
• Comprehensive medical, dental, and vision insurance.
• Company-paid life, AD&D, short-term, and long-term disability coverage (6-month short-term disability waiting period).
• Voluntary life, AD&D, and long-term disability buy-up plans.
• Voluntary benefit plans including accident, critical illness, and hospital indemnity insurance.
• 401(k) with up to 5% company match — employees are 100% vested on Day 1.
• Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program (EAP) for mental health support.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.