Technical Specialist

Cooper Machinery Services LLC; Oklahoma City (OK); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life, AD&D, disability insurance

401(k) with company match

Parental leave and fertility benefits

Employee assistance program (EAP)

Job summary

Cooper Machinery Services is seeking a Technical Specialist in Oklahoma City to act as a hands-on engineer, advisor, and advocate for customers and the sales team. You will support quotes, site visits, and technical questions across AJAX®, Gemini®, and Superior® equipment.

Ideal candidates have 10+ years in sales/engineering or proposal development, strong mechanical skills, and proficiency with CRM, SAP, and Microsoft Office. Expect travel up to 30% within the OKC territory.

Qualifications

• 10+ years of experience in sales, engineering, or commercial proposal development; bachelor's degree preferred
• Expert knowledge of AJAX®, Gemini®, or Superior® engines and compressors
• Strong communication skills and ability to build customer relationships
• Willing to travel up to 30% across the Oklahoma City service territory

Responsibilities

• Coordinate sales activities for AJAX®, Gemini®, and Superior® opportunities — lead generation, prospecting, and customer follow-up
• Maintain accurate CRM records for Oklahoma City accounts, tracking pipeline status and every customer interaction
• Support inside sales reps in resolving customer issues and following up on open quotes and orders
• Stay current on product developments, industry trends, and competitor activity to sharpen proposals and conversations
• Visit customer sites to qualify overhaul opportunities, walk the equipment, and pin down the bill of materials
• Prepare and support quotations for parts, service, and overhaul work with sales and commercial teams
• Provide hands-on technical expertise and answer field questions on maintenance and operations
• Support the Ask Cooper function for AJAX®, Gemini®, and Superior® equipment
• Serve as the customer's advocate and field support for projects across the OKC territory

Skills

Engine/parts expertise

Mechanical aptitude

Verbal and written communication

Microsoft Office / CRM / SAP

Travel readiness

Relationship building

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Excel

CRM

PowerPoint

SAP

Job description

THE OPPORTUNITY

AJAX®, Gemini®, and Superior® equipment run the Mid-Continent — and the operators who run it need a technical expert they can call on a first-name basis. Cooper Machinery Services is planting deeper roots in Oklahoma City, and we're looking for a Technical Specialist to be that expert: part engineer, part advisor, part advocate, standing shoulder to shoulder with our customers and our sales team from the first quote to the last bolt turned in the field.

This is a chance to shape a growing Cooper hub from the ground up, put nearly two centuries of engineering heritage behind your judgment calls, and become the name customers across the Oklahoma installed base trust when it matters most.

WHAT YOU WILL DO

• Coordinate sales activities for AJAX®, Gemini®, and Superior® opportunities — lead generation, prospecting, and customer follow-up — to keep sales cycles moving.
• Maintain accurate CRM records for Oklahoma City accounts, tracking pipeline status and every customer interaction.
• Support inside sales representatives in resolving customer issues and following up on open quotes and orders.
• Stay current on AJAX®, Gemini®, and Superior® product developments, industry trends, and competitor activity to sharpen proposals and customer conversations.
• Visit customer sites to qualify overhaul opportunities, walk the equipment, and pin down the bill of materials — including site-specific or custom parts.
• Prepare and support quotations for parts, service, and overhaul work alongside the sales and commercial teams.
• Provide hands‑on technical expertise and answer field and customer questions on maintenance and operations.
• Support the Ask Cooper function for AJAX®, Gemini®, and Superior® equipment.
• Serve as the customer's advocate and field support for AJAX®, Gemini®, and Superior® projects across the Oklahoma City territory.

WHO YOU ARE

• High school diploma or GED with 10+ years of experience in sales, engineering, or commercial proposal development (Bachelor's degree preferred).
• Expert knowledge of AJAX®, Gemini®, or Superior® engines and compressors.
• A relationship builder — you earn customer trust and keep it.
• Strong mechanical aptitude and sharp troubleshooting instincts.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office (Excel, Outlook, PowerPoint), CRM, and SAP.
• Committed to safety, customer service quality, and working as part of a team.
• Willing to travel up to 30% across the Oklahoma City service territory.

PREFERRED

• Bachelor's degree from an accredited college or university.
• A results-oriented, dependable teammate who's just as comfortable on a site walk as in a proposal review.

WHY JOIN US

• Most benefits are effective on your first day of employment — no waiting period.
• Comprehensive medical, dental, and vision insurance.
• Company-paid life, AD&D, short-term, and long-term disability coverage (6-month short-term disability waiting period).
• Voluntary life, AD&D, and long-term disability buy-up plans.
• Voluntary benefit plans including accident, critical illness, and hospital indemnity insurance.
• 401(k) with up to 5% company match — employees are 100% vested on Day 1.
• Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program (EAP) for mental health support.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.