Technical Solutions Strategist

Waystar; Atlanta (GA); On-site; USD 27,552 - 41,328; Part time

Benefits offered by this job

Competitive total rewards

Customizable benefits package

Generous paid time off

Paid parental leave

Education assistance opportunities

Free mental health and family planning programs

401(K) program with company match

Pet insurance

Employee resource groups

Job summary

A leading healthcare technology firm is seeking a Technical Solutions Strategist intern to assist in implementing the Patient Financial Care solution. Responsibilities include creating and validating specifications, working with project teams to meet client requirements, and configuring data file extracts. The ideal candidate should have strong communication skills, an understanding of complex technical processes, and experience with data files and acceptance testing. This part-time position offers valuable experience in client operations.

Qualifications

• Clear and effective communicator with excellent verbal and written skills.
• Ability to understand complex technical processes.
• Strong time management, analytical skills, and troubleshooting skills.

Responsibilities

• Creating, analyzing, and validating detailed functional specifications.
• Working with project and development teams to ensure client requirements are met.
• Configuring data file extracts to meet client reporting requirements.

Skills

Effective communication

Understanding complex technical processes

Time management

Analytical skills

Troubleshooting skills

Understanding data files

Experience with file exports

Acceptance testing

Data mapping

Coding languages (HTML, golang, YAML)

Job description

ABOUT THIS POSITION

As part of the Waystar Solution Adoption Team, the Technical Solutions Strategist intern is responsible for the technical implementation of the Patient Financial Care solution defined by the sales agreement and business requirements of the client. The Technical Solutions Strategist will collaborate with the Solution Adoption Consultant and the Project Manager to successfully develop and implement the product through installation

WHAT YOU'LL DO

Responsibilities:

• Creating, analyzing, and validating detailed functional specifications.
• Working with project and development teams to review all required documentation, feedback, and ensure all issues related to the client requirements are resolved in a timely manner.
• Configuring data file extracts that meet the client’s reporting requirements and automate their internal workflows.
• Executing acceptance testing of requirements and analyzing results prior to rolling out to clients and their patients.
• Identifying discrepancies and inconsistencies in available information and escalating these gaps to internal and external teams, where necessary.

WHAT YOU'LL NEED

Skills:

• Clear and effective communicator with excellent verbal and written skills.
• Ability to understand complex technical processes.
• Strong time management, analytical skills, and troubleshooting skills.
• General understanding of how to read data files and data specifications.
• Experience working with file exports, acceptance testing, and data mapping.
• Experience reading and/or working with coding languages (HTML, golang, YAML).

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Client Operations

Job Type: Part time

Req ID: R3160