Technical Solutions Expert

Roland Machinery Co; De Pere (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive PPO health plan

Flex spending account

Dental and vision insurance

401K employer match

Discretionary annual profit-sharing

Paid time off and holidays

Company Paid Life Insurance

Job summary

Roland Machinery Co in De Pere, Wisconsin, is seeking a candidate to manage the grade control division. Responsibilities include coordinating grade control demonstrations and providing product support and training. Ideal candidates will possess strong communication skills and a background in precision GPS products.

In addition to a supportive work environment, full time employees benefit from comprehensive health plans, a 401K employer match, and generous paid time off.

Qualifications

• Ability to effectively present technology information and train new users.
• Ability to learn heavy equipment operation for demonstration and training.
• Knowledge of precision GPS products and ability to troubleshoot issues.

Responsibilities

• Manage the businesses grade control division.
• Coordinate grade control demonstrations with sales force.
• Provide product support and training during demonstrations.

Skills

Exceptional communication skills

Customer service oriented

Knowledge of precision GPS products

Problem-solving of technical issues

Understanding of computer networks

Understanding of Construction principles

Land/Construction Surveying knowledge

Job description

Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations.

Responsibilities & Duties

This candidate will manage the businesses grade control division. This will include coordinating grade control demonstrations with the internal sales force and communicating with the GPS manufacturer and Roland Machinery customer.

The candidate will also provide product support and training during demonstrations as well as after sale support and training. Additional responsibilities include managing the machine control product inventories, sales reporting, and machine control related rentals.

Qualifications & Skills

• Exceptional communication skills – ability to effectively present technology information and train new users
• Ability to learn heavy equipment operation for the purpose of demonstration and training.
• Customer service oriented
• Knowledge of and experience with precision GPS products
• Experience with problem-solving of technical issues
• Basic understanding of computer networks, systems, and software
• Basic understanding of Construction related principles
• Land/Construction Surveying knowledge with the ability to utilize Land/Construction Surveying equipment a plus
• Full time regular employees are offered:
• Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
• Flex spending account offered
• Dental and vision
• up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
• Paid time off, with additional 8 paid holidays
• Company Paid Life Insurance

Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150