Technical Solutions Engineer - Impact Health IT (Relocation)

Epic; Newark (DE); On-site; USD 100,000 - 140,000; Full time

Job summary

Epic is seeking a Technical Solutions Engineer on our Madison, WI campus. This role requires relocation to the area, with relocation assistance provided, and involves diagnosing and implementing solutions for complex health IT problems across multiple sites.

You will work with customer counterparts to tackle mission-critical issues, supporting Epic software deployments that impact patients globally. The team emphasizes problem-solving with purpose and collaborative, cross-location coordination.

Qualifications

• Bachelor's degree or greater.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID‑19 vaccination.

Responsibilities

• Diagnose customer issues and implement solutions across multiple locations.
• Collaborate with customer counterparts to deliver complex health IT projects.
• Support Epic software deployments for patients around the world.

Skills

Willingness to travel

U.S. work eligibility

COVID-19 vaccination

Relocation to Madison WI

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer on our Madison, WI campus. This role requires relocation to the area, with relocation assistance provided, and involves diagnosing and implementing solutions for complex health IT problems across multiple sites.

You will work with customer counterparts to tackle mission-critical issues, supporting Epic software deployments that impact patients globally. The team emphasizes problem-solving with purpose and collaborative, cross-location coordination.