Entry-Level Technical Solutions Engineer – Relocation to Madison

Epic; Buffalo (NY); On-site; USD 100,000 - 160,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Bonuses

Healthcare benefits

Sabbatical after 5 years

Job summary

Epic is seeking a Technical Solutions Engineer to join our Madison-area campus after relocation. You will diagnose complex health IT software issues, design effective fixes, and manage their deployment with customers across multiple locations.

The role emphasizes problem-solving with purpose and collaboration with hospital and health system partners. You'll work on widely adopted Epic software, contribute to patient care improvements, and receive competitive benefits including relocation

Qualifications

• Bachelor's degree or greater.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.
• Relocation to the Madison, WI area (reimbursed).
• COVID‑19 vaccination.

Responsibilities

• Diagnose complex software issues and implement customer solutions.
• Collaborate with customer counterparts across multiple locations.
• Manage the deployment of solutions and coordinate with stakeholders.
• Tackle mission-critical and complex problems in health IT systems.

Skills

Problem-solving

Willingness to travel

Education

Bachelor's degree or greater

Job description

Epic is seeking a Technical Solutions Engineer to join our Madison-area campus after relocation. You will diagnose complex health IT software issues, design effective fixes, and manage their deployment with customers across multiple locations.

The role emphasizes problem-solving with purpose and collaboration with hospital and health system partners. You'll work on widely adopted Epic software, contribute to patient care improvements, and receive competitive benefits including relocation