Technical Solutions Engineer

Epic

Broken Arrow (OK)

On-site

USD 70,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits

Merit-based compensation

Annual raises and bonuses

Stock grants

Four-week sabbatical after five years

Job summary

Epic seeks a Technical Solutions Engineer to address critical software challenges in healthcare. This entry-level role involves diagnosing problems and collaborating with clients. Successful candidates will hold a bachelor's degree and demonstrate problem-solving skills. Relocation to Madison, WI will be supported, along with comprehensive benefits and merit-based compensation.

Qualifications

Proven academic or professional success.
Willingness to travel occasionally to customer locations.
Eligible to work in the U.S. without visa sponsorship.

Responsibilities

Diagnosing problems and identifying solutions for customers.
Managing implementation across multiple locations.
Collaboration with stakeholders to tackle complex issues.

Skills

Problem-solving

Technical Skills

Collaboration

Education

Bachelor's degree or greater

Job description

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

Problem-solving with a purpose.

As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. You’ll collaborate with customer counterparts to tackle mission-critical and complex problems—going beyond simple "turn it off and on again" issues. Your responsibilities include diagnosing problems, identifying solutions, and managing their implementation across multiple physical locations and stakeholders. Learn more about our team at https://careers.epic.com/Jobs/Technical-Solutions-Engineer.

Test the limits of your brain for the most innovative health systems on the planet.

The top-ranked health systems in U.S. News and World Report are Epic customers, including Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, as well as leading academic medical centers like the University of Wisconsin, University of Michigan, University of California, University of Texas, and The Ohio State University.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the U.S. Madison is renowned for its natural beauty and accolades such as being the greenest city in America, the best city for renters, the fittest city, and a top metro for young professionals.

More than just important work.

Our campus features themed environments designed to boost productivity, with restaurant-quality meals prepared by talented chefs. After five years, staff earn a four-week sabbatical to travel anywhere in the world. Our team members have kayaked in Patagonia, attended concerts in Ireland, built libraries in Tanzania, and run marathons in Antarctica.

We offer comprehensive benefits, merit-based compensation, annual raises and bonuses, stock grants, and global healthcare. We are committed to diversity, equity, and inclusion, ensuring our teams support quality care for all patients. See our full non-discrimination statement at https://careers.epic.com/EEO.