Technical Solutions Engineer

Epic; DeKalb (IL); On-site; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Four-week sabbatical after five years

Job summary

A leading health technology company is seeking a Technical Solutions Engineer. Based in Madison, Wisconsin, this role involves diagnosing problems and implementing software solutions affecting millions of patients globally. Required is a relevant degree and a willingness to travel. The company offers comprehensive benefits, including annual raises and a distinctive campus lifestyle.

Qualifications

• History of academic excellence or professional success.
• Willingness to travel occasionally to customer locations.
• Eligible to work in the U.S. without visa sponsorship.

Responsibilities

• Diagnose problems and identify solutions for software impacting millions.
• Manage implementation of solutions across multiple locations and stakeholders.

Skills

Problem-solving

Communication

Team collaboration

Education

Bachelor's degree or greater

Job description

Overview

Join to apply for the Technical Solutions Engineer role at Epic. This position is based on our campus in Madison, Wisconsin, and relocation to the area is required. We recruit nationally and provide financial relocation assistance.

Problem-solving with a purpose. As a Technical Solutions Engineer at Epic, you’ll work on software that impacts 305 million patients around the world. You’ll diagnose problems, identify solutions, and manage the implementation of the solution, sometimes across multiple locations and stakeholders. Learn more about our team at the Epic Careers page.

Test the limits of your brain for the most innovative health systems on the planet. The top-ranked health systems in U.S. News and World Report are Epic customers, including the Mayo Clinic, Johns Hopkins, Cleveland Clinic, and Kaiser Permanente, and leading academic medical centers.

Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States. Madison is known for its outdoor and cultural amenities and has received various accolades.

More than just important work. Our uniquely themed campus is designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. All meals are restaurant-quality but cost only a few dollars, and they’re prepared by a team comprising kitchen talent from restaurants around the country. After five years here, you’ll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work on the company and our customers. You’ll also be eligible for annual raises and bonuses, as well as stock grants, which give you an even greater stake in the success of Epic and our customers. Healthcare is global, and building the best ideas from around the world into Epic software is a point of pride. As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients, so diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at https://careers.epic.com/EEO.

Qualifications

• Bachelor's degree or greater
• A history of academic excellence or professional success
• Willingness to travel occasionally to customer locations
• Eligible to work in the U.S. without visa sponsorship
• Relocation to the Madison, WI area (reimbursed)
• COVID-19 vaccination

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development, Hospitals and Health Care, Information Technology & Services