Technical Services Representative

Triumvirate Environmental; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401k

Tuition reimbursement

Safety training programs

Mentorship & career development

Relocation opportunities

Insurance discounts (Auto/Home)

Pet assistance

Job summary

Triumvirate Environmental in Indianapolis, IN is seeking a Technical Services Representative to support our sales and technical teams. You will coordinate jobs, prepare paperwork, and handle invoicing and client communications to ensure accurate, timely service.

Ideal candidates have a bachelor’s in Environmental Science or related field, 2–3 years of experience, and strong communication and organizational skills. This is an onsite role with opportunities for growth and safety training.

Qualifications

• Bachelor's degree in Environmental Science or industry-related experience is required.
• Ability to work as a team player and strong communication skills are essential.
• 2–3 years of working experience preferred.
• Strong communication, analytical, technical, and organizational abilities.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Coordinate jobs with customers and prepare paperwork for trucking and weights.
• Create and distribute invoices with quotes for services (lab packs, lab moves, etc.).
• Field incoming calls from prospective and existing customers and direct to appropriate team.
• Assist Sales and Technical Services with bids, proposals, and quotations.
• Support Sales in maintaining and growing the customer base; generate shipment reports.

Skills

Strong communication

Analytical thinking

Organizational skills

Team player

Creativity

Education

Bachelor's degree in Environmental Science or related field

Tools

Microsoft Office

Job description

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Indianapolis, IN office.

This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams—ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to the Technical Services Manager. This role is onsite and is based out of our Indianapolis office.

• Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights
• Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others
• Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding
• Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations
• Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation
• Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes
• Provide Quality Control by contacting customers, post-service, to conduct surveys
• Attend all sales meetings and other necessary meetings
• Provide technical support to Inside and Outside Sales representatives and customers
• Assist with the approval of OSS, lab pack, and other job folders
• Order and maintain inventory of office supplies
• Track some office budgetary items
• All other duties as assigned
• Bachelors degree in Environmental Science or industry related experience
• Ability to work as a team player
• Determination/eagerness to learn about the environmental health & safety field
• Creativity in solving unique problems
• Strong communication, analytical, technical, and organizational skills
• Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
• Must be eligible to work in the United States without future sponsorship
• Must have a reliable form of transportation
• Must have at least 2-3 years of working experience

• Health, Dental and Vision Insurance
• 401k
• generous tuition reimbursement program
• TONS of safety training for some positions with opportunities for external trainings and certifications
• Mentorship & Career Succession Planning
• Relocation Opportunities
• Auto/Home insurance discounts
• pet assistance discount plans
• discounted movie passes & more!

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view your California Privacy Notice and Policy, click here.

Actual starting base pay may vary based on factors such as education, experience, skills, location and budget.