Technical Services Representative

Triumvirateenvironmental; Allentown (Lehigh County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401k contribution

Generous tuition reimbursement

Extensive safety training

Relocation opportunities

Discounted movie passes

Job summary

Triumvirate Environmental seeks a Technical Services Representative for their Northampton, PA office. The role involves coordinating jobs, preparing paperwork, and providing support to the sales teams.

The ideal candidate will have a Bachelor's degree or equivalent experience in the hazardous-waste industry, alongside strong communication and organizational skills. This is an onsite position, offering comprehensive benefits and a commitment to diversity.

Qualifications

• Experience in the hazardous-waste industry or military experience.
• Ability to work as a part of a team.
• Strong problem-solving creativity.

Responsibilities

• Coordinate jobs and prepare paperwork for trucking.
• Create invoices and provide technical support.
• Conduct customer surveys post-service.

Skills

Communication skills

Analytical skills

Organizational skills

Intermediate Microsoft Office skills

Education

Bachelor's degree or equivalent experience

Job description

Technical Services Representative

Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Northampton, PA office.

This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams—ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression.

Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. We strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity.

This position reports to the Technical Services General Manager. It is an onsite role based out of our Northampton, PA office.

Essential responsibilities

• Coordinate jobs with customers and prepare appropriate paperwork, including trucking process documents and associated weights.
• Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others.
• Field incoming calls from prospective and existing customers as needed.
• Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations.
• Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation.
• Organize and control all job folders and customer master files, ensuring paperwork is filed properly and retrieving files for job costing purposes.
• Provide quality control by contacting customers post‑service to conduct surveys.
• Attend all sales meetings and other necessary meetings.
• Provide technical support to Inside and Outside Sales representatives and customers.
• Assist with the approval of OSS, lab pack, and other job folders.
• All other duties as assigned.

Basic qualifications

• Bachelor's degree or equivalent experience in hazardous‑waste industry, or relevant military experience.
• Ability to work as a team player.
• Determination and eagerness to learn about the environmental health & safety field.
• Creativity in solving unique problems.
• Leadership experience or potential.
• Strong communication, analytical, technical, and organizational skills.
• Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint).
• Must be eligible to work in the United States without future sponsorship.
• Must have a reliable form of transportation.

Benefits include Health, Dental, and Vision Insurance; 401k contribution; generous tuition reimbursement; extensive safety training; mentorship and career succession planning; relocation opportunities; auto/home insurance discounts; pet assistance discount plans; discounted movie passes, and more.

Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy.