Technical Services Manager

Pace Industries, LLC; New Hampshire; On-site; USD 90,000 - 120,000; Full time

Job summary

Pace Industries, LLC is seeking a Technical Services Manager to lead maintenance and automation functions in a high-pressure die casting manufacturing environment. This critical role focuses on optimizing equipment performance, improving casting quality, and driving operational efficiency.

The ideal candidate will have extensive experience in manufacturing, specifically in die casting, and possess strong leadership, technical expertise, and problem-solving skills. Responsibilities include developing maintenance programs, troubleshooting issues, and ensuring compliance with safety standards.

Qualifications

• 7+ years of experience in manufacturing, preferably in die casting.
• 3+ years of leadership experience managing technical or maintenance teams.
• Solid understanding of die casting processes and equipment.

Responsibilities

• Lead maintenance, process control, and automation teams.
• Develop and execute preventive and predictive maintenance programs.
• Oversee troubleshooting of equipment and process-related issues.

Skills

Leadership

Problem-solving

Communication

Analytical skills

Education

Bachelor’s degree in Engineering or equivalent

Tools

PLC programming

Robotics

Industrial automation systems

Job description

Position Summary

The Technical Services Manager is responsible for leading and coordinating all maintenance, process control, and automation functions within a high‑pressure die casting (HPDC) manufacturing environment. This role ensures optimal equipment performance, process stability, and continuous improvement through effective leadership, technical expertise, and cross‑functional collaboration. It plays a critical role in maximizing uptime, improving casting quality, and driving operational efficiency.

Key Responsibilities

• Lead and manage maintenance, process control, and automation teams to support daily production and long‑term plant objectives.
• Develop and execute preventive and predictive maintenance programs to minimize downtime and extend equipment life.
• Oversee troubleshooting and resolution of equipment, automation, and process‑related issues.
• Drive continuous improvement initiatives focused on safety, quality, productivity, and cost reduction.
• Ensure process controls are in place and optimized to maintain consistent casting quality and reduce scrap.
• Manage and improve PLCs, robotics, sensors, and automated systems across the facility.
• Partner with production, quality, and engineering teams to improve processes and implement new technologies.
• Support capital projects including equipment selection, installation, and commissioning.
• Establish and monitor KPIs related to uptime, OEE, scrap rates, and maintenance performance.
• Ensure compliance with all safety, environmental, and regulatory standards.
• Develop and mentor team members, building technical capability and leadership within the department.
• Manage departmental budgets, including maintenance spend and capital planning.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field) or equivalent experience.
• 7+ years of experience in manufacturing, preferably in high‑pressure die casting or a similar metal casting environment, though other relevant manufacturing experience will be considered.
• 3+ years of leadership experience managing technical or maintenance teams.
• Solid understanding of die casting processes, tooling, and equipment preferred.
• Experience with PLC programming, robotics, and industrial automation systems.
• Proven track record in implementing preventive and predictive maintenance systems.
• Strong problem‑solving and analytical skills.
• Excellent communication and leadership abilities.

Preferred Qualifications

• Experience in aluminum or magnesium die casting.
• Familiarity with Industry4.0 technologies and data‑driven manufacturing.
• Six Sigma or Lean Manufacturing certification.

Work Environment

Manufacturing plant environment with exposure to heat, noise, and heavy equipment. May require off‑shift support and on‑call availability.

Key Performance Indicators (KPIs)

• Equipment uptime and reliability.
• Overall Equipment Effectiveness (OEE).
• Scrap and rework reduction.
• Maintenance cost control.
• Safety performance.