Technical Services Manager & Shop Lead

Royfossthornhill; Thornhill (KY); Presencial; USD 80.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation and benefits

Employee team building and social

Learning and development programs

Growth potential within our org

Employee discount programs

Foss purchase and service program

Employee referral and recognition

Descripción de la vacante

Roy Foss Motors- Thornhill, part of Foss Group of Companies, is seeking an experienced Shop Foreman/Technical Services Manager to lead the service team, mentor technicians, and ensure quality workmanship in line with manufacturer standards.

You will coordinate diagnostics, road tests, and shop safety, while improving productivity, training apprentices, and upholding exceptional customer service. Strong automotive dealership background preferred.

Formación

• Highschool diploma or GED required.
• 2-3 years related automotive experience and/or training.
• Automotive dealership experience preferred.

Responsabilidades

• Train, mentor, and support technicians and apprentices to improve skills and performance.
• Provide diagnostic support for complex repairs and conduct road tests.
• Oversee shop cleanliness, safety, and proper use of tools and equipment.
• Monitor productivity and reduce unapplied time to improve workflow.
• Ensure compliance with manufacturer warranty policies and procedures.
• Perform quality control inspections to meet dealership standards.
• Collaborate with managers and advisors to boost efficiency and customer satisfaction.

Conocimientos

Leadership

Training & mentoring

Diagnostics support

Shop operations

Communication

Educación

Highschool diploma or GED

Descripción del empleo

Roy Foss Motors- Thornhill, part of Foss Group of Companies, is seeking an experienced Shop Foreman/Technical Services Manager to lead the service team, mentor technicians, and ensure quality workmanship in line with manufacturer standards.

You will coordinate diagnostics, road tests, and shop safety, while improving productivity, training apprentices, and upholding exceptional customer service. Strong automotive dealership background preferred.