Technical Services Engineer

Kilgore Companies, LLC; Alpharetta (GA); Remote; USD 92,000 - 115,000; Full time

Job summary

An established industry player is seeking a Technical Service Engineer to enhance customer operations in the cement and concrete sectors. This role involves providing technical support, training, and consultation while maintaining strong communication with production and sales teams. The ideal candidate will have a solid background in engineering or concrete technology and possess excellent problem-solving and project management skills. Join a company that values safety, integrity, and inclusivity, and contribute to sustainable operations while enjoying a balanced work-life environment. Your expertise can help shape the future of the construction industry!

Benefits

Paid Holidays

Paid Time Off

401(k) Plan with employer match

Medical / Dental / Vision plan

Company Paid Life Insurance

Company Paid Short-term / Long-term Disability Insurance

Work/life balance

Recession Resistant Industry

Qualifications

• 5-10 years in construction, ideally cement or concrete materials.
• 3 years as Quality Assurance/Control Manager or Technical Services Engineer.

Responsibilities

• Provide technical assistance and training to customers in cement and concrete.
• Act as liaison between sales and production on quality teams.

Skills

Problem-solving

Project management

Analytical skills

Interpersonal skills

Communication skills

Data visualization

Education

Bachelor’s degree in Engineering

Concrete Technology

Construction Management

Tools

Power BI

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Select how often (in days) to receive an alert:

Location: Remote Opportunity - Primarily covering Mississippi, Alabama, Georgia, and the Florida Panhandle

Compensation: Base Salary Range: $92,365 to $114,098 annually depending on experience

The Technical Service Engineer provides technical assistance to customers and maintains communication between both the plant production quality teams and sales teams within the Cement Segment. The role provides assistance to customers with cement, cementitious, concrete, and mortar issues. Establishes and maintains contact with production and industry associations, the architectural/engineering community, and the relevant specifying committees. Note: Position involves travel as needed to meet with customers, attend business unit and district meetings, and attend industry events. This position supports a good standing in the community, sustainable operations, and adheres to and upholds all company policies, safety standards and federal/state regulations.

Responsibilities

• Provide proactive consultation to cement commercial group customers in the areas of product performance, best practices, technical information research, troubleshooting, and technical training.
• Act as liaison between sales and production on plant quality teams.
• Ability to understand the technical aspects of a customer’s products, systems, and applications.
• Coordinate and facilitate competitive analyses for establishment and review of internal quality objectives.
• Provide internal technical training and education to the cement commercial sales force.
• Provide technical training and education to the cement and/or masonry customer base and industry personnel.
• Active involvement in technical organizations such as the American Concrete Institute (ACI) and ASTM, as well as various ready-mix concrete and precast/prestress organizations with emphasis at the local or regional level.
• Provide technical support to enhance our customers' operations.

Ability, Skills & Knowledge

• Bachelor’s degree in Engineering, Concrete Technology, Concrete Industry Management, or Construction preferred.
• 5-10 years of experience in the construction industry, ideally cement or concrete materials.
• Minimum of 3 years of experience as a Quality Assurance/Quality Control Manager, Technical Services Engineer or Certified Concrete Technologist in the building materials industries is preferred.
• Technical knowledge of concrete and other building materials.
• Clear understanding of industry standards and codes.
• Proven incident and problem-solving (troubleshooting) skills with an emphasis on timely resolution.
• Excellent project management & problem-solving abilities and attention to detail are required.
• Excellent analytical skills, with the ability to use data to develop insights and actions, are required.
• Ability to multi-task and prioritize multiple projects at a time.
• Ability to follow established processes and procedures.
• Interpersonal skills including building relationships, developing trust, and resolving conflict.
• Ability to communicate effectively both verbally and in writing is required.
• Strong data visualization skills necessary.
• Ability to work collaboratively in a team environment.
• Presentation skills with the ability to communicate with leadership teams are preferred.
• Strong knowledge of Power BI, Word, Excel, and Power Point is required.
• Ability to travel with minimal notice.
• Travel requirement approximately 40%.
• Must be able to pass pre-employment screening which may include a physical, background check, and drug screen.

Benefits

• Recession Resistant Industry
• Consistent work, with a work/life balance
• Paid Holidays
• Paid Time Off
• 401(k) Plan w/ employer match contribution
• Medical / Dental / Vision plan offered
• Life Insurance - Company Paid
• Short-term / Long-term Disability Insurance - Company Paid

Get Hired

What to Expect During our Hiring Process

• Motor Vehicle Record Check
• 5-Panel Drug Screen
• Fit for Duty Baseline Physical (if applicable)
• A great team to support you throughout your career with Summit Materials companies!

Build a Lasting Career with us. Begin Here. Go Anywhere. Apply now!

Summit Materials consists of more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. At Summit Materials, we support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusivity. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates their individual legacies, but together - we are Summit Materials.

At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that make us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are...you belong.

Summit Materials is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment. We encourage and welcome applications from candidates of all backgrounds and experiences. Employment decisions are made without attention to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We believe diversity and inclusion are key to fostering innovation and achieving superior business results.