Technical Services Coordinator – Scientific Services

Jobtailor; Camarillo (CA); On-site; USD 60,000 - 86,000; Full time

Job summary

Jobtailor is seeking a motivated Coordinator to support a high-throughput lab serving internal and external customers. You will coordinate filter validation, E&L requests, project quotations, and timelines while collaborating with Sales, Customer Service, and MTS Lab Scientists.

You will act as a liaison among MTS departments, communicate with pharmaceutical customers, and train to understand our product portfolio and customer base. Strong English communication and MS Office skills are essential.

Qualifications

• Bachelor's degree from four-year college or university, preferably in science or engineering.
• Experience in biotechnology/pharmaceutical operations is desirable.
• 2+ years in operations, project coordination, or project management across quality, technical, administrative, financial, contractual areas.
• Strong ability to read, analyze, and interpret technical procedures.
• Ability to follow complex written and verbal instructions.

Responsibilities

• Coordinate filter validation and E&L requests, project quotations, timelines, and follow-through.
• Collaborate with Sales, Customer Service, and MTS Lab Scientists for a high-throughput lab serving internal and external customers.
• Serve as liaison between MTS Microbiology, Analytical Chemistry, and Physical Lab departments.
• Communicate extensively with pharmaceutical customers.
• Develop working knowledge of MTS product portfolio and customer base through training and collaboration.
• Interact with MTS scientists to understand job scope and team capacity.
• Create project structures and timelines to prioritize projects and inquiries.
• Maintain and organize lab customer correspondence, reports, and results files.
• Monitor project progress across the team and facilitate deadlines.
• Administer the MTS Validations email inbox and respond to routine inquiries.
• Communicate with pharmaceutical customers via Teams, email, and voice.
• Identify process improvement areas and develop initiatives to enhance MTS processes.

Skills

Project Coordination

Customer Service

Technical Analysis

MS Office Proficiency

Biotech Operations

Quality Assurance

Process Improvement

Mathematical Applications

Education

Bachelor's degree in science or engineering

Tools

MS Office Suite

Adobe

Teams

Job description

• Coordinate filter validation and E&L requests, project quotations, timelines, and follow-through
• Collaborate with Sales, Customer Service, and MTS Lab Scientists for a high-throughput lab serving internal and external customers
• Serve as liaison between MTS Microbiology, Analytical Chemistry, and Physical Lab departments
• Communicate extensively with pharmaceutical customers
• Become proficient with Meissner's product portfolio and customer base through training, independent study, and collaboration
• Interact with MTS scientists to understand job scope and team capacity
• Develop working knowledge of MTS support for customer filter validation requests
• Create project structures and timelines to prioritize projects and inquiries
• Maintain and organize lab customer correspondence, reports, and results files
• Monitor project progress across the team and facilitate project deadlines
• Administer the MTS Validations email inbox and respond to routine internal and external customer inquiries
• Communicate with pharmaceutical customers via Teams, email, and voice
• Identify process improvement areas and develop initiatives to enhance MTS processes

Requirements

• Bachelor's degree from four-year college or university, preferably in science or engineering
• Experience with biotechnology / pharmaceutical operations desired
• 2+ years operations, project coordination, or project management experience with responsibilities spanning quality, technical, administrative, financial, contractual areas, or related field
• Strong aptitude to read, analyze, and interpret technical procedures
• Ability to apply common sense understanding to carry out written, oral, or diagram-form instructions
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment
• Excellent follow-up skills with customers, internal staff, and management
• Ability to provide over-the-top customer service to internal and external clients and act in their best interest
• Strong English-language written and verbal communication skills
• Proficiency with MS Office software including Outlook, Word, PowerPoint, Excel, and Adobe
• Proficiency in mathematical applications such as logs, fractions, percentages, ratios, and proportions

Core Competencies

Demonstrates strong project coordination and management skills within biotechnology and pharmaceutical operations, with a focus on customer service and effective communication. Proficient in technical analysis and process improvement initiatives to enhance operational efficiency.

Highest-signal resume keywords

• Project Coordination
• Customer Service Excellence
• Technical Procedure Analysis
• MS Office Proficiency
• Biotechnology Operations Experience

ATS Optimization Keywords

Hard Skills

• Project Management
• Quality Assurance
• Technical Analysis
• Mathematical Applications
• Process Improvement

Soft Skills

• Excellent Communication Skills
• Strong Follow-Up Skills
• Ability to Manage Multiple Priorities
• Problem-Solving Skills
• Common Sense Understanding

Industry Keywords

• Biotechnology
• Pharmaceutical Operations
• Filter Validation
• E&L Requests
• Project Quotations

Tools & Technologies

• MS Office
• Adobe
• Teams