Technical Services & Commercialization- FSQA Manager

Domino's

Ann Arbor Charter Township (MI)

On-site

USD 120,000 - 150,000

Full time

3 days ago

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Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, wellness

Fertility benefits

Adoption assistance

401k matching contributions

15% off stock

Company bonus

Job summary

Domino’s is seeking a Technical Services & Commercialization- FSQA Manager to lead complex innovation and supplier onboarding from concept to full implementation. You’ll drive ingredient qualification, specifications and product quality with cross‑functional teams across Product Development, Procurement, Supply Chain Operations and Regulatory.

The role requires a strong background in food safety, scale‑up, quality management and data analysis, plus the ability to travel ~30% and be on call as

Qualifications

Bachelor’s degree in Food Science or related field.
Minimum 10 years in Product Development or Food Safety & QA, preferably in QSR.
Background in food manufacturing, scale‑up, quality management and troubleshooting.
Strong ability to develop tests, collect data, analyze and summarize for leadership.
Certifications such as ServSafe, HACCP, IFT or related food safety credentials.
Excellent written and verbal communication with attention to detail.
Willingness to travel and be on call as needed.

Responsibilities

Lead end‑to‑end commercialization activities for new ingredients, suppliers and renovations.
Review and modify ingredient specifications, attributes, analytical measures and standards.
Oversee supplier qualification, scale‑up, trials, validation and risk mitigation.
Partner with cross‑functional teams on quality and brand standards.
Identify and implement process improvements to enhance quality and cost.
Guide consumer and analytical product testing to support decisions.
Provide technical leadership on food safety and regulatory compliance.

Skills

Analytical skills

Communication

Leadership

Problem solving

Cross-functional collab

On-call readiness

Travel willingness

Education

Bachelor’s degree in Food Science

Job description

Technical Services & Commercialization- FSQA Manager

Full-time
Job Category Org: Supply Chain - Corporate

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.

Technical Services & Commercialization-FSQA Manager leads complex innovation, renovation, supply continuity, and supplier onboarding projects from concept through full-scale implementation. This role serves as the technical authority for ingredient and product commercialization, supplier qualification, specification management, and product quality performance. The position partners cross-functionally with Product Development, Procurement, Supply Chain Operations, Marketing, Regulatory, and suppliers to help ensure products meet food safety, quality, regulatory, operational, and brand standards.

What You’ll Do

Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation
Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
Serve as the technical authority for supplier qualification and approval, scale‑up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk‑reduction solutions.
Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision‑making.

Qualifications

Bachelor’s degree in Food Science or a related field, or equivalent experience and expertise.
Minimum 10 years of experience in Product Development or Food Safety & Quality Assurance, preferably within the QSR industry.
Proven background in food manufacturing, product scale‑up, quality management, food safety, and manufacturing troubleshooting.
Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.
Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.
Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.
Advanced problem‑solving and decision‑making skills.
Ability to understand and monitor market‑relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.
Outstanding relationship‑building skills and the ability to interact effectively with diverse stakeholders.
Excellent product and equipment knowledge and troubleshooting skills.
Ability to be on call 24 hours a day and travel without extended notice.
Ability to travel approximately 30%.