Technical Service Specialist - Toxicology Instrument Team

MTL Medtox Laboratories Inc; Saint Paul (MN); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

STD/LTD

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Saint Paul, MN seeks a Technical Service Specialist to maintain LC-MS/MS instrumentation and robotic liquid handlers. You will work closely with operations and R&D teams to ensure instrument performance and reliability.

The role requires a strong background in LC-MS/MS, calibration, troubleshooting, and documentation, with opportunities to participate in process improvements and efficiency projects.

Qualifications

• Bachelor of science degree in Chemistry, Biology, Medical Technology, Clinical Laboratory Science, or Engineering.
• 4+ years of experience in a laboratory.
• 4+ years of experience with LC-MS/MS instrumental analysis.

Responsibilities

• Perform preventive maintenance, calibration, troubleshooting, and diagnostics on LC-MS/MS instrumentation and robotic liquid handlers.
• Provide on-site and remote support; collaborate with operations and vendors to maintain instrument performance.
• Maintain logs and documentation for maintenance and instrument status.
• Schedule preventive maintenance and repairs with internal teams and external vendors.
• Explain correct operation of equipment to lab personnel and assist with issue resolution.

Skills

Laboratory experience

LC-MS/MS analysis

Troubleshooting

Communication skills

Education

B.S. in Chemistry/Biology/Medical Technology/Clinical Laboratory Science/Engineering

Tools

SCIEX Analyst

SCIEX OS

Waters Acquity

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Technical Service Specialist to join our Toxicology Instrument team in St. Paul, MN!

Work Schedule: 8:00 AM to 4:30 PM, Tuesday through Saturday. Some overtime may be required based on business needs.

Job Responsibilities

• The Technical Service Specialist is responsible for performing preventive maintenance, calibration, troubleshooting, and diagnostic repairs on LC-MS/MS instrumentation and robotic liquid handling systems.
• The Instrument Specialist works collaboratively within a decentralized team, providing both on-site and remote support to ensure optimal laboratory operations.
• This role partners closely with laboratory operations, research and development teams, and external vendors to maintain the highest levels of instrument performance and reliability.
• The position also includes opportunities to participate in process improvement and efficiency projects.
• Maintain, calibrate, and clean instrumentation; perform scheduled/routine maintenance and critical function checks on the following analytical equipment: Waters Acquity UHPLC systems, Sciex triple quadrupole mass spectrometers, and Hamilton STAR robotic liquid handlers.
• Diagnose and repair issues occurring in the above listed equipment; recognize significant changes in instrument function; troubleshoot as indicated.
• Recognize when to contact external service vendors and work collaboratively to resolve issues quickly and efficiently to reduce overall down time of testing and/or instrument production.
• Maintain accurate records and documentation for all laboratory equipment including, but not limited to, maintenance logs and instrument logs.
• Schedule preventative maintenance and repairs internally and with external service vendors.
• Consult with laboratory staff to ascertain that equipment functions properly and safely.
• Demonstrate and explain correct operation of equipment to laboratory personnel
• Provide troubleshooting assistance to laboratory personnel
• Document and communicate equipment status to lab supervisors

Minimum Qualifications

• Bachelor of science degree in Chemistry, Biology, Medical Technology, Clinical Laboratory Science, or Engineering.
• 4 or more years of experience in a laboratory
• 4 or more years of experience with LC-MS/MS instrumental analysis.

Preferred Qualifications

• 2 or more years of experience with SCIEX Analyst, SCIEX OS, and Waters Acquity software platforms.

Additional Job Standards

• Strong mechanical aptitude and troubleshooting skills.
• Working knowledge of analytical instrumentation and the ability to diagnose instrument issues effectively.
• Proven ability to manage multiple priorities and work independently.
• Strong interpersonal, communication, and customer service skills.
• Excellent analytical thinking and problem-solving abilities.

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.

Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.

Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

For more detailed information, please click here.

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.

Pay Range

$36.00 - $42.00 per hour (USD) All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.