Technical Service Specialist (Fully Remote)

Castrol; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

Castrol is seeking a senior technical advisor to provide expert guidance on our lubricant products and their application. You will troubleshoot complex issues, train both internal teams and customers, and collaborate with sales and marketing to drive solutions across automotive, marine, industrial, and energy sectors.

With 8+ years in lubricants and a strong lab-analysis background, you will influence product trials, benchmarking, and upcoming launches while maintaining Castrol's legacy of

Qualifications

• 8+ years in lubricants or related field.
• Strong knowledge of lubricants, oil industry standards and lab analysis.
• Excellent written and verbal communication and problem-solving skills.

Responsibilities

• Provide technical advice and support on Castrol products and their application.
• Resolve technical problems and deliver training to internal staff and customers.
• Support sales/marketing with technical expertise and complaint resolution.
• Develop technical services and empower field teams through trainings.
• Assist with product trials, benchmarking, and new product launches.

Skills

Lubricants knowledge

Technical training

Excellent communication

Problem solving

Education

Degree in Chemistry/Mechanical Engineering

Job description

• Provide technical advice and support on Castrol products and their application.
• Resolve specific technical problems and deliver technical training to internal staff and customers.

Key Accountabilities

• Support sales and marketing teams with technical expertise and complaint resolution.
• Develop technical services and empower field teams through training modules.
• Assist with product trials, benchmarking, and new product launches.

Requirements

• Degree in Chemistry, Mechanical Engineering, or equivalent with 8+ years in lubricants.
• Strong knowledge of lubricants, oil industry standards, and laboratory analysis.
• Excellent communication, report writing, and problem-solving skills.

Castrol

Castrol is a leading lubricant brand serving automotive, marine, industrial, and energy sectors worldwide. With products sold in over 150 countries and a 125-year legacy, it focuses on innovation, premium quality, and high-performance technology.