Senior Lubricants Technical Support Engineer

Castrol; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Castrol is seeking a technically skilled advisor to provide expert guidance on lubricant products and applications. You will support internal staff and external customers with complex technical queries, based on lubrication theory and industry testing standards.

You will develop training materials, assist sales teams, and contribute to product optimization and marketing materials. Strong communication and teamwork are essential for success in this role.

Qualifications

• A degree in Chemistry, Mechanical Engineering or equivalent.
• Knowledge of lubricants is essential, preferably with minimum 8 years' experience in lubricants industry.
• Ability to answer technical inquiries quickly and effectively.
• Professional knowledge on products, application, oil industry test standards and implementation.
• Advising on product applications and resolving technical queries using lubrication theory.

Responsibilities

• Provide technical support for lubricant products and applications and assist growth projects.
• Be the point of contact for technical support in lubricants and complex requirements.
• Develop technical services offers and value-added services for distributors/customers.
• Support sales and marketing with technical input and resolve customer complaints.
• Provide training to Sales, customers and distributors.

Skills

Lubricants knowledge

Communication skills

Report writing

Teamwork

Education

Chemistry degree

Mechanical Engineering degree

Job description

Castrol is seeking a technically skilled advisor to provide expert guidance on lubricant products and applications. You will support internal staff and external customers with complex technical queries, based on lubrication theory and industry testing standards.

You will develop training materials, assist sales teams, and contribute to product optimization and marketing materials. Strong communication and teamwork are essential for success in this role.